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Avis Car Rental

Avis Car Rental

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3.7 Google Review
360K Greece Ridge Center Dr, Rochester, New York, 14626, United States
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Google Reviews

Refresh Reviews 3.7


Aug 19, 2018
This location is closed/no longer exists – although it is still listed on the website as a location to rent from! I reserved a vehicle online and when I went to the location it was an empty building. The Sears that Avis was supposed to be in was closed and abandoned, but Avis insisted it was there, even though I was standing in front of the empty store. Mall security said the only rental place on the property was Budget and that Sears & Avis had closed. The mall directory does not list an Avis store. After speaking with 12 different customer service representatives trying to locate the Avis store, I had the reservation switched to the airport and had to get a ride over there. My plans were delayed by over four hours and the most customer service said they could do to make it up to me was offer me $20 off my next reservation. Like I’m ever going to do that. No discount, no vehicle upgrade, just a $20 coupon for making me run in circles all morning trying to find the vehicle I reserved.

Sep 19, 2018
Why do they change the price on the car everytime I go to Avis. Why do I have to speak with Mexican people when I rented from American people poor service poor communication.

Feb 26, 2016
Ed at the Greece Ridge Center office is phenomenal! Have been renting there regularly for business since 9/15 - never a single problem. Always on time, friendly and accommodating. Makes it very easy to pick up and drop off. Travelling for business can get stressful but I"ve come to know that renting from Ed at Greece Ridge means one less thing to worry about. Great quality and great service and I recommend that office to my friends and colleagues.

Jul 1, 2016
I rent a car for business travel on a regular basis. The service is great, a pleasure renting there. Ed is a great asset, he is the primary reason I rent from Avis, always professional, always willing to help, very personable, great attitude, hard working, he makes all the difference.

Jun 5, 2016
The staff hear is very friendly and the ease of renting a vehicle a great pleasure.

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Opening Hours

Mon:8 am - 6 pm
Tue:8 am - 6 pm
Wed:8 am - 6 pm
Thu:8 am - 6 pm Today
Fri:8 am - 6 pm
Sat:8 am - 3 pm