Get to the top of the directory by claiming your business!
Budget Car Rental

Budget Car Rental

Claim Business
3.6 Google Review
Greater Rochester International Airport, Rochester, New York, 14624, United States
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 3.6


Apr 21, 2019
I always start with Budget when looking for a rental. They have the best pricing for the quality of the vehicle! I have driven to Florida from Rochester NY and back 3 years in a row. On all of these occasions they had the best rate and the best 7 passenger vehicle. The absolute easiest to pick up and return. The best!!

Apr 13, 2019
Great service! The vehicles are all right clean and full. Being a fastbrake member makes the reservation easier and the check-I'm faster.

Nov 29, 2018
We just got off a connection from Detroit. We already had a reservation we had made a month in advance for our trip. The gentleman at the front desk was extremely rude and unprofessional. He tried over charging for our reservation because it was the last car in their fleet at that location that was ADA. Well, from my experience. ADA rentals are a special request and you are lucky if they can even pull one from a different location the same day. Hence why we made our reservation a month early! So, we got out of line. And we tried all of the other car rental companies there. And again, no one could pull an ADA rental out of their hat that day. So, we called the 800 number and talked to someone about our reservation and she called the gentleman who hadn't been helping us at all. And informed him that he couldn't jack up the price for our reservation simply because he wanted to. So, in the end a huge thanks to the lady on the phone. But, for now that is the only reason this is even a three star review. Because, the original gentleman was just so unprofessional, possibly even undertrained and a tad understaffed. What did I learn at the end of the day? Always "Budget" for rental car companies who are loyal to the customer and don't mess up reservations, while planning a trip.

Feb 26, 2019
My family and I rent cars frequently and I will not go through budget again. I rented a car out of Gainsville airport and was told that the car I rented wasn’t ready (even though it was supposed to be three hours prior). They then charged me an extra $80 without my knowledge to rent a car for their mistake. I will not go through them again. Customer service representative was not willing to negotiate even though this was their fault!! They lost us as a customer.

Dec 17, 2018
While the lady at the desk when I picked up the car was a little short of "polite", I would not say she was rude. Maybe just a hectic day, but doubtful more hectic than my travel day in pouring snow. The car was OK. Wish I could have gotten something a little more suited for the snow storm. I would have still considered giving 5 stars if they had not rented me a car in Rochester, in the pouring snow without an ice scraper in the car. That is just not OK. Had to pay the bill cap at my hotel to go get enough ice from my car to make it so I could drive.

INDUSTRY BLOGS

When Templates Fall Short, IOPW.com Steps In

#richmond hill #custom web develoment

Deciding on hiring someone to build out your website or choosing a template platform many others in your industry use and manage on their own is something many businesses struggle with....

iOPW

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

Costa Rica Residency Through Real Estate Investment

For many investors, purchasing real estate in Costa Rica is only the first step toward a larger goal—establishing residency and eventually relocating full-time. While real estate...

Kindred Consulting C.R.

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Sat:7 am - 11 pm