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Enterprise Rent-A-Car

Enterprise Rent-A-Car

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3.3 Google Review
1800 Hyde Park Rd #Unit 1, London, Ontario, N6H 0K1, Canada
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Refresh Reviews 3.3


Dec 17, 2018
Was not expecting this from a professional company ;( Really bad experience. Very unprofessional. Very bad customer experience. Avoid this place as much as possible. Even after I called and told the guy I am coming to pickup he left at 5:57 PM sharp. First , he said he can not come to pick me up. So I ran with my baby to get the car because it was for my company trip next day morning. Now there is no car available anywhere. My company is not very big but with 1000 people, I guess we do deserve some respect. I will try my best to remove Enterprise from preferred car-rental company. I hope, you guys get some training. You don't deserve any star today.

Oct 4, 2018
It was my first time renting a vehicle and I was very satisfied with my experience. I highly recommend this location (Hyde Park). The service was top notch. Every staff member was very polite, informative, patient, understanding and professional. It's rare nowadays to deal with well mannered associates. I had the vehicle for three weeks to be exact and not a single issue I had to deal with. Josh and Matt were very informative and patient every time I would talk to them over the phone. Lastly, Laura was very knowledgeable about the company and you could tell her sincerity.

Nov 13, 2018
Rented a car here for the weekend. The service was fast and polite. No high pressure or misinformation to buy services I didn't need. The car was very clean and performed great. They even gave me a credit for the extra fuel I put in the car. I would be happy to rent here again.

May 8, 2018
They are supportive to some extent, however, there is an Employee "Josh", he really needs a serious multicultural training session on how to deal with different race and ethnics background, he has no welcoming gesture at all for those who are different from his race unfortunately. Please take this series and investigate. London is a beautiful multicultural city and this should be respected by any means. Not recommended as long as there is no respect .

Jun 1, 2018
I never had bad experiences in this place. People there are nice, cars are clean. And I understand they don't do pick up or drive back 40 min to half hours. Nobody wanna stucked at a traffic jam and their driver finish work at 6 too.

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Opening Hours

Mon:7:30 am - 6 pm
Tue:7:30 am - 6 pm
Wed:7:30 am - 6 pm
Thu:7:30 am - 6 pm Today
Fri:7:30 am - 6 pm
Sat:9 am - 12 pm