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Budget Car & Truck Rental

Budget Car & Truck Rental

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2.1 Google Review
450 2nd Ave N #E2, Sudbury, Ontario, P3B 4A4, Canada
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Dec 5, 2018
The gentleman working behind the counter was a life saver. Stayed open an extra 15 minutes to rent me a car and he is also very polite. I would recommend this place in a jam .

Jul 5, 2018
Zero stars. Overcharged by $300 and did not communicate a change in price. When I called to speak to a representative, I was hung up on. When I did get through, I was told that I would get a call back and that didn't happen. Staff could improve in communication and attention to detail (such as processing payments). Never rent from this company. Also note that there is only one good review for this location and several bad ones. The ratio doesn't lie.

Aug 2, 2018
I do not recommend this place to any women. The man behind the counter kept leering at me. He also did not tell me about the after-hours dropbox, so I returned the car during open hours. He took an excessive amount of time processing my return while he kept taking creepy glances at me.

May 17, 2018
Zero star!! Very unprofessional customer service.. i wad their regular customer, booking alteast every second week.. i booked my car for May 10th and my car wasnt even ready when I went to pick it up. In fact they didnt even know the right time of my booking. The car i got was really dirty from inside. The seats were not clean and had stains. They also charged me an extra day since i returned the car when they were close but i was still within my 24 hour rental period, however i had to call general customer service number to get my refund after the store decided not to refund me. The management needs to think about the business again because its the Budget’s name on the stake. Because clearly they just lost their regular customer.

Apr 3, 2017
This location doesn't deserve a star rating. The woman working that day was less than respectful to my situation and couldn't care less why I was renting a car and that I came a VERY long way to rent one and essentially made my young daughter and I leave the location. I knew the policies on the website for renting a car and had phoned prior to ensure that I was able to rent and was turned down at the location with no other alternative. I was lucky enough to find a friendly stranger who helped me get a ride to the Enterprise location who was MORE than willing to assist me and my daughter rent a car. Let's just say that I WILL NOT be renting, nor recommend anyone to rent from this location.

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Opening Hours

Mon:7:30 am - 6:30 pm
Tue:7:30 am - 6:30 pm
Wed:7:30 am - 6:30 pm
Thu:7:30 am - 6:30 pm Today
Fri:7:30 am - 6:30 pm
Sat:8 am - 2 pm

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