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Refresh Reviews 3.9


Aug 21, 2018
This establishment is not well-run. I called a couple times before picking up a truck here and was told both times that the truck (that I reserved) may not be at the place on the day I reserved it for, so I'd have to call back the night before the intended pick-up date. This was okay for me since I was flexible on when I might actually need to use the truck, but for someone on a strict schedule it's ridiculous. I also had extensive discussion with them about NOT using their insurance policy and got details about what my insurance would need to cover in order to decline their policy. I called my insurance and made the appropriate inquires, and arrived with my insurance documents at 7:30 a.m. Discount REFUSED to rent to me without purchasing their insurance unless they talked to my insurance company. So I had to wait half an hour and call my insurance company. During that time, it seemed that they were trying to bump me out of my reservation and were offering me a "large SUV" instead of the cargo van. Apparently they double-booked the van. It was apparent that since I was refusing to give up the van, it was causing them to have to drive to Milton to get another van for another customer. Overall it was a pretty awful experience. Two of the attendants were mostly on my side and were ready to rent the van to me, but there was some awful poindexter manager there who stopped the whole process. It was pretty evident that the attendants DID NOT like her. Probably this location would be much better with different management.

Nov 30, 2018
Great people and the prices are unbeatable. It was a welcomed change based on my awful experience elsewhere. Thanks and see you next time!

Oct 4, 2018
They were absolutely awesome! Punctual, friendly, check out and check back in were fast. Vehicle was new and did the job well. Absolutely I'd do business with them again!

Nov 3, 2018
Very good customer service. Did not waited long for my turn.

Jul 24, 2018
The staff was very courteous. Hassle free pick up and delivery. Type of vehicle promised and delivered. would definitely use them again and strongly recommend to others.

INDUSTRY BLOGS

The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

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Carrie Nation: A Crucial Catalyst of the Temperance Movement

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

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Whiskeys of the World: Types and Distinctions

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Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

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A Whiskey Journey: From Water Source to Distillery

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Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

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The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

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The Science of H2O: Why Water Matters in Whisky Production

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Opening Hours

Mon:7:30 am - 6 pm
Tue:7:30 am - 6 pm
Wed:7:30 am - 6 pm
Thu:7:30 am - 6 pm
Fri:7:30 am - 6 pm Today
Sat:8 am - 3 pm

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