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Enterprise Rent-A-Car

Enterprise Rent-A-Car

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4.1 Google Review
1 Armstrong St, Bracebridge, Ontario, P1L 1C1, Canada
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Refresh Reviews 4.1


Dec 14, 2018
So this is my first time renting from this location. I was absolutely amazed at how fast I was in and out. I've been to many rentals places and this by far has been the best fastest service I have ever had. Paper work makes the renting so much of a pain. I was in an out driving in less than 10 min even this she had costumers. The fact that it's a family owned operation makes it seem so much better Well worth the wait. To Add to my experience the woman that we dealt with was absolutely amazing! We got a beautiful car to drive for a week. I have zero complaints. This will be my car rental place from now on and I will recommend to as many folKS as possible. Also for future folks renting the cars I know the cleaning is included into the fee once you return the car however sometimes it's nice for Enterprise to have a vehicle returned the same way as you received it. I took the 15 min to wipe the inside of the car and took it to a car wash. This helps the staff helping others a little faster. I absolutelyappreciate a family owned business . Cheers!

Dec 5, 2018
I will definitely use this company again. Friendly helpful. With nice clean vehicles.

Aug 19, 2018
Very easy-going. But the service lacks in availability. Big time. We had to drive back 257km to drop it off because the close Friday at 5pm until Monday at 8am. And had no ability for us to drop off elsewhere.

Aug 31, 2018
I recently rented a car at this location on a Friday and booked it until the following Monday when my own car would be ready to pick up from the repair shop. As it turned out I put 25kms on it on that day and found I didn't need the car any longer. I was going to return it the next day, Saturday only to find out that they're closed for the weekends! I was stuck paying for the car right through until Monday when they reopened. $159. to have it sit in my driveway for 2 days. I have never heard of a car rental service being closed on weekends.... in the summer, in Muskoka? I think it would have been prudent of Lindsay to mention this when I picked the car up! In addition to the blatant lack of important information, she asked for my email address "for emergencies". I should have known better. Since then I've had a flurry of suspicious numbers and one obvious scammer who left a message. Then today I received an email from a market research company, mentioning my recent Enterprise car rental and asking me to click a link to complete a 30 min. survey. In small print, it says "the survey has nothing to do with your experience at Enterprise". So, clearly, Enterprise is selling their customers' email addresses, and possibly their phone numbers too. This is a slimy operation. I'll be writing a formal letter of complaint to their Head Office, as well as informing the car repair shop who recommended them. E. Rennie

Jul 19, 2018
I've been on hold for 39 minutes and counting calling this branch at 4:25 on Thursday July 19. Did someone leave the office early? To make matters worse, the national number is unable to help because this location failed to book the upcoming reservation promptly. Thank you for wasting our time. Our corporate will no longer be using your services. Consider out upcoming reservation cancelled.

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm
Fri:8 am - 5 pm Open Today