Avis Budget Group Canada - Car Rental - Toronto, ON - VerView
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Avis Budget Group Canada

Avis Budget Group Canada

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3.6 Google Review
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1 Convair Dr E, Toronto, Ontario, M9W 6Z9, Canada
(416) 213-8400 www.avisbudgetgroup.com/.
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Google Reviews

Refresh Reviews 3.6
Dec 11, 2018
Avis Budget has the nicest, newest car selection ok n from any bbn of the available agencies. The people are friendly and are there to help you. I highly recommend renting from them whenever you can.
Nov 8, 2018
Terrible. They charged our credit card 3 times a month and a half AFTER travelling to Toronto??? After calling back to ask why, they were persistent on saying that we will not get our money back and never clarifying what we were even charged for. After asking for an invoice, we get some phoney looking piece of paper in the mail with a ton of numbers, where it looks like they just asked their 3 year old for random numbers! Nothing adds up or makes sense. I hope none of you even consider using this GARBAGE, con artists rental company
Aug 8, 2018
Terrible experience and worst customer service I have ever encountered. Avis accidentally charged my credit card twice, ($1052 x 2) at time of reservation and I called immediately to have this sorted. They gave me a case number for the refund. It's been 4 weeks since this "internal error". I called several times throughout the process and was informed it would take a few business days each. I've informed them the urgency of this and my credit card bill is due tomorrow. I should not have to pay for their mistake. Unfortunately all they responded was there is nothing they can do about the reimbursement system and that this will be refunded after my credit card due date. It is ridiculous that it takes them over 4 weeks to refund an accidental charge. Think twice before renting from Avis.
Jul 12, 2018
i never write a review on any web sites but i must write this one.worst experince ever. I rented a jeep wrangler with my wife and one of my friends on july.09.2018 at 3:30 from richmonhill store located on 10619 yonge st , ontario ,L4C 3C5. The lady was very nice at begining and tried to show us that she gave us the best deal and so we trusted them ..our mistake was that we didnt check the car carefully as the car was wet we didnt catch that damage and also we trusted them as they said there is nothing wrong with the car ..long story short we pick up the car to go to the place we wanted to go and we reached there in less than 5 minutes and we stopped on yong and hwy7 at silvercity plazza as soon we parked the car my wife and my friend noticed there is dent on the front bumper so we called them right away and told them . but they said no it's all ur fault and you hit it somewhere and that me and my wife and my friend are all lying. I showed the car to 3 different bodyshops they all said its not new and was from before .basicly now they want to get money from me and they blamed it on me because I am sure the damage was there and it's not fair for me to pay for it..they were not even listening to me. I think they knew about it and it was planned and they were trying to blame it on someone so they won't pay for the damage...any how i highly do not recommend this place to rent cars . But if you have to make sure you check all over the car becouse at the first before you rent they all act very nice to you but when any problem happen they completely change even when i ask owner to let me finish my talk he said he is not a human and can't listen or talk to me...very unprofessional..very bad experience and the money I have to pay is not fair. This was planned they knew about it and tried to blame it on someone else so they won't pay for it...
Feb 8, 2018
Horrible Experience! The Brakes on my rental vehicle FAILED and then I got a HUGE BILL for it months later! I spent good money to rent a SUV from AVIS. While driving in a really remote area, a front brake caliper locked up, leaving me stranded on the side of the road. I called emergency roadside assistance and they weren't able to bring me a vehicle until the next day! I was assured I wouldn't be charged for the replacement vehicle if I held tight through the night. Good thing I was on a camping trip and had supplies! A new vehicle came the next day and I didn't think much more about it. Then, 3 MONTHS LATER I got a towing bill for $1098.58 ON TOP OF THE COST OF THE RENTAL! The story doesn't end there. When calling and emailing AVIS to try to dispute the charge they told me several times they would refund the charge and never did!

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