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Refresh Reviews 4.2


Dec 10, 2018
I reserve a car with national every time I fly back to Ontario. This time I booked my car rental through airmiles. Same great service. Great new Ford Explorer. Very clean, even with the nasty weather. I was also traveling with my son and they waived half of the fees for the booster seat rental.

Oct 15, 2018
Customer service was good the car was clean and no issues. However the wait to pick up the car was greater than 20 Minutes to get served and the walk to the car is long an poorly marked. The facility is dire need of an upgrade. Hamilton airport is a great alternate to Person but it needs to be improved.

Sep 19, 2018
I had a very pleasant experience renting a car from National last weekend. Check in was easy. I pre-booked online. I got upgraded to a beautiful Infinity SUV at the counter. We had no issues with the vehicle. It was great. When we returned the car, I forgot to fill it up. Mind you, I did not drive much. Used less than a 1/4 tank. The nice guy at the counter said, that's okay, I won't charge you for the fuel. Have a safe flight. It was a very pleasant experience to say the least.

Dec 2, 2018
Long lines at both car rental places.This was around 10pm . Took 45 min to 1hour .There is a great need to modernize the system. We booked a month plus in advance on line . Should need nothing more than a scanned bar code to drive a rental these days. Will change this to 5 stars when that happens .

Sep 6, 2018
Conveniently located. Booking in was easy - not a long wait time. Car was great very economical. Return easy - drop off key box. When realized I had been charged for an additional driver, I called their office and they reversed the charge very quickly.

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