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Refresh Reviews 4.1


Dec 10, 2018
We have rented vans out a few times from the Main Street location and found all the staff we have interacted with to be warm and friendly. They are also very quick to accommodate if they can. Thank you all!

Sep 25, 2018
I have booked rental vehicles several times through discount car & truck rental. Dealing with the folks at the 174 Main Street East location is a pleasant experience. Vehicles are clean and well maintained.

Oct 2, 2018
Staff are very polite and respectful to all patrons. If they don't have what you booked online they will find another Vehicle at no extra cost. Looking forward to returning to Discount Car & Truck rental.

Nov 4, 2018
A first class, professional and customer focused business! The best vehicle rental experience I have ever had! I would highly recommend the Discount Car and Truck Rentals at 174 Main St, Hamilton Ontario. My initial reservation was made online for a 16 foot cube truck rental for a move from Hamilton to Kingston. The website is intuitive, informative and easy to use. Hints about size of truck required, moving tips and tips on packing the truck. all very helpful Subsequently our circumstances changed and I found it necessary to amend the reservation which I did by calling the Main St outlet directly. Chris and Linda were professional, knowledgeable, courteous and efficient in revising the reservation as required. The day prior to pickup I received an email reminding me of the reservation and confirming details. On day of pickup everything was handled professionally and efficiently by Dannish and Nirmeen. The right vehicle was ready and paper work processed quickly. With additional input from Nirmeen we elected to purchase an unlimited km package which saved us money. During the 2 day rental period I received 2 phone calls and 2 emails asking if everything was going well and if I had any questions about the truck. The truck performed flawlessly. Thanks to everyone at Main St Hamilton our move went perfectly. I have used several other vehicle rental companies in the past, never with the great experience that I had with Discount. Based on this experience I will use Discount for all my vehicle rental requirements.

Aug 20, 2018
Worst customer service ever. If there we a rating below one star I will give it to them. They gave me a van and said to return it back with the fuel level at same mark (full mark in this case). I did only 40 km with the van and when I returned it back I checked and found that my consumption did not drop the fuel below the full mark. They didn’t accept the van and told me to go refuel it over 5 lousy liters!! I told them I paid for the rental 54$ and they are making a big fuss over 6 dollars worth of gas. Enterprise rentals have a 1000 times better customer service and they would have gracefully accepted the car because it is a very small price to pay for customer satisfaction.

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Opening Hours

Mon:7:30 am - 6 pm
Tue:7:30 am - 6 pm
Wed:7:30 am - 6 pm
Thu:7:30 am - 6 pm Open Today
Fri:7:30 am - 6 pm
Sat:8 am - 2 pm

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