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Hertz

Hertz

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2.3 Google Review
161 Bay St, Toronto, Ontario, M5J 2S1, Canada
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Refresh Reviews 2.3


Jun 9, 2019
I've rented at this location about 25 times over the years. I have not experienced issues for any of the rentals like other reviewers, the staff have been fine - no better or worse than any other rental company, and the cars have been in good condition. The only negative is that this location is small, so they run out on summer weekends if you don't book well ahead, have limited hours, and don't have a wide vehicle selection or Gold services. However they have 24h return and you can take the vehicle anytime as long as you collect the keys during business hours, so works fine if you are organized. UPDATE June 2019 - I’ve continued to rent at this location and it has improved from 4 star to 5. They have more staff at busy periods, and seem to have more cars on summer weekends so sell outs are more rare.

Jun 11, 2019
Rude and hostile personnel at the checkin Treating customers with zero patience. Never felt so offended. And I am a hertz gold member..

Jun 1, 2019
In P3 parkade of Brookfield place. Process was very easy for both the rental and return of the car. Will rent from here again.

Jun 8, 2019
Don’t trust them with reservations. We reserved two weeks out and got burned. Ruined the weekend. 2 others groups had the same experience. Do yourself a favor and take a pass.

Sep 28, 2018
I had a great customer service experience. I arrived finding out the car I had booked had a large dent. The branch manager Nandik Patel (Neil) was on it. He called another location and had a new car delivered asap. As a customer service consultant, I was very impressed. Well done!!

INDUSTRY BLOGS

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are the...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey


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Opening Hours

Mon:7:30 am - 6:30 pm
Tue:7:30 am - 6:30 pm
Wed:7:30 am - 6:30 pm
Thu:7:30 am - 6:30 pm Today
Fri:7:30 am - 6:30 pm
Sat:8 am - 4 pm

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