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Hertz

Hertz

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2.3 Google Review
161 Bay St, Toronto, Ontario, M5J 2S1, Canada
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Refresh Reviews 2.3


Jun 9, 2019
I've rented at this location about 25 times over the years. I have not experienced issues for any of the rentals like other reviewers, the staff have been fine - no better or worse than any other rental company, and the cars have been in good condition. The only negative is that this location is small, so they run out on summer weekends if you don't book well ahead, have limited hours, and don't have a wide vehicle selection or Gold services. However they have 24h return and you can take the vehicle anytime as long as you collect the keys during business hours, so works fine if you are organized. UPDATE June 2019 - I’ve continued to rent at this location and it has improved from 4 star to 5. They have more staff at busy periods, and seem to have more cars on summer weekends so sell outs are more rare.

Jun 11, 2019
Rude and hostile personnel at the checkin Treating customers with zero patience. Never felt so offended. And I am a hertz gold member..

Jun 1, 2019
In P3 parkade of Brookfield place. Process was very easy for both the rental and return of the car. Will rent from here again.

Jun 8, 2019
Don’t trust them with reservations. We reserved two weeks out and got burned. Ruined the weekend. 2 others groups had the same experience. Do yourself a favor and take a pass.

Sep 28, 2018
I had a great customer service experience. I arrived finding out the car I had booked had a large dent. The branch manager Nandik Patel (Neil) was on it. He called another location and had a new car delivered asap. As a customer service consultant, I was very impressed. Well done!!

INDUSTRY BLOGS

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly, grain....

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey


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Opening Hours

Mon:7:30 am - 6:30 pm
Tue:7:30 am - 6:30 pm
Wed:7:30 am - 6:30 pm
Thu:7:30 am - 6:30 pm Today
Fri:7:30 am - 6:30 pm
Sat:8 am - 4 pm

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