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Refresh Reviews 3.3


Nov 27, 2018
Started out disappointing because they didn’t have the car type we booked, we waited 30 min but ended up leaving in a car we knew we couldn’t use for our entire trip (14 days). They did compensate for the inconvenience and 3 days/3 enterprises later, we were able to change cars and got a free upgrade. Staff remained professional, friendly and helpful throughout.

Dec 6, 2018
Our experience picking up our vehicle was quick and easy. Everyone was friendly, there was no pressure to upgrade or add unneccesary extras. We were upgraded from a compact to a large brand new VW Tiguan. We dropped the keys off in the evening when the location was closed, the next day they called us to let us know everything checked out and to make sure everything was satisfactory with the vehicle. I have rented many times from various companies and lcoations across Canada and this has to be one of the best experiences I have had with Enterprise or any Car hire company.

Nov 6, 2018
Perfect experience. I always use enterprise. Once, I broke a windshield and they only charged me the "safelite" price, not oem. Loyalty building.

Jul 7, 2018
Employees working here are nice and professional. However, experience with the company has been getting worse over time. I booked a car a week ago for Saturday at 2 pm. At noon on Saturday, I get a call that they don't have enough cars and they can't honor the reservation. This has happened 2 out of 7 times this year. So chances of your reservation not getting honored it quite high. I believe it is an Enterprise problem than a location problem. In any regards, no compensation was offered for this crappy experience at their end. Something to keep in mind. I used to think Enterprise is better than Hertz in customer service but I'm not too sure anymore.

Aug 10, 2018
Poor service, take your money first and then no service after. Be aware they may blame you for the slightest scratch (potentially not even caused by you). We returned a rental over 2 months ago, they charged us for a very very minor scratch (hardly noticeable) at the front bumper. They took $500 immediately from my visa, and have been delaying the damage report for over 2 months. Without the damage report, I cannot even get reimbursed from my insurance company. Each time I phone, their excuse is “please keep waiting”. I have phoned 6 times so far to ask for the damage report, each time they promise me a new time line and when that passes, they offer no explanation or help, just “keep waiting”. They are very fast in taking money from you though. Disappointed is understated to describe how I feel about the service here.

INDUSTRY BLOGS

Whiskeys of the World: Types and Distinctions

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Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles that...

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Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

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Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

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A Spirited History: The Role of Whisky During American Prohibition

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Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

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Grain Games: The Whisky Character Playground

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Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

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The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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Single Malt vs. Blended Whiskey: A Comprehensive Guide

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Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

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The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

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Female Bootleggers of Prohibition: Stories of Defiance

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Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

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Opening Hours

Mon:7:30 am - 6 pm
Tue:7:30 am - 6 pm
Wed:7:30 am - 6 pm
Thu:7:30 am - 6 pm
Fri:7:30 am - 6 pm
Sat:9 am - 2 pm Open Today

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