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Enterprise Rent-A-Car

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3.8 Google Review

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350 Richmond St, Chatham-Kent, Ontario, N7M 1P8, Canada

(519) 351-8040 www.enterprise.ca/en/car-rental/locations/canada/on/chatham-c117.html?mcid=yext:245709

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Refresh Reviews 3.8

Kelly Lynn

Aug 30, 2018

Super satisfied with this experience! Literally did not have to get out of the car to finish the process and Mike made the drive comfortable on the way back to Enterprise. I dealt with Quinton most of the time on the phone and Allan once and both were enthusiastic and answered all my questions with confidence. Thank you guys for making it easy and quick!

Jeff Szusz

Oct 23, 2018

I made a reservation on the same day I need the vehicle I did give a few hours notice before picking it up. When I got onsite the front desk was wonderful, he stated that she had a truck for me but it needed to be cleaned. When the guy who was supposed to clean it came in he was rude and said well I don't have a vehicle for him he submitted it today and didn't even have a phone number, even the woman at the counter looked at me like she was sorry for the comments he made. Funny thing was I received the paperwork on my email for the truck within seconds so he could have emailed! She asked another person to clean the truck and while doing it recieved a call telling her to give me a car instead of the truck. It all worked out in the end but was not impressed.

jen g

May 9, 2018

I have used this company many times. I have always been treated extremely well and feel that I am important every time I am there. Recently my daughter and I were in an accident and the insurance company arranged for a rental for her. They were awesome. She was treated well and she said they seemed genuinely concerned about her wellbeing and went out of their way to accommodate her. (I wasn’t even with her to get the car). Plus she was given a black Volkswagen Bug, she was thrilled. This is a busy place. I think they need more agents and cars because of the high volume that comes though the doors. But they are thoughtful and kind and I will always recommend them. Thank you everyone! Jennifer

Jim MacQueen

Aug 4, 2018

Excellent service, but they were unable to provide my visiting cousins' need for a 7-passenger vehicle. Take note, it is "always" wise to reserve your rentals as far in advance as you can! Especially those with higher seating capacities! Also very surprised toearn that they did NOT have child seats or boosters to rent. Apparently only at airports!!! In all fairness, none of the car/truck rentals here in Chatham could provide the vehicle or the child seats when needed, but Enterprise was the only agency to keep a sliding reservation open & actually called on my cousins' final day, with a vehicle! Too late, but Enterprise never did quit trying!

Angus Sinclair

Sep 22, 2018

Friendly staff, took time to explain car's features.

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