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Hertz

Hertz

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3.3 Google Review
881 St Laurent Blvd, Ottawa, Ontario, K1K 3B1, Canada
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Google Reviews

Refresh Reviews 3.3


Nov 27, 2018
I have had a great experience renting with Hertz. I make my reservations online and they always give me good cars. The staff are very friendly. I have rented from this branch several times. They used to pick you up and drop you home but recently they stopped doing that. They are even flexible to make changes to your reservation. I recommend Hertz for car rentals.

Sep 29, 2018
Terrible car rental agency. I made a reservation online through their website, walked in even earlier than my reservation time, and the guy said “yeah we don’t have any cars available. We don’t guarantee online reservations since the website is in the USA”. And the funny thing is he claimed I am not the only one who have had this experience. People have shown him the finger and he is being yelled at all the time. You would thing all this experience would make them to start change whatever is wrong, but nope. They are comfortable sending back customers home unsatisfied.

Oct 17, 2018
Booked a car online. Went to the location an hour after booking to only find out they don't have any available cars. They were not helpful and told me this happens all the time. I do not recommend using Hertz.

Jul 23, 2018
Zero flexibility when it comes to solving formal issues. You can't use any payment card other the a certified credit card. Don't even dare asking for any other deposit option. I wasted an entire day to solve a situation and the stuff, polite and pleasent, didn't even bother to try and give a considerable solution. For example, nobody offered I can save cash and time to return a rental car on a late hour procedure. Other that, everything was fine. Good value for a nice truck that fit my needs.

Feb 17, 2018
Great staff, friendly service. Knowledgeable about products for the type of travel and customer. Incredibly convenient to use and cheaper than Enterprise. No surprise for final cost, and different options make sure you get your moneys worth. Would recommend in a heartbeat.

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Opening Hours

Mon:7 am - 6 pm
Tue:7 am - 6 pm
Wed:7 am - 6 pm
Thu:7 am - 6 pm Open Today
Fri:7 am - 6 pm
Sat:8 am - 4 pm

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