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Enterprise Rent-A-Car

Enterprise Rent-A-Car

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4.2 Google Review
580 Huron St, Stratford, Ontario, N5A 5T9, Canada
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Refresh Reviews 4.2


Jun 22, 2018
Very helpful and courteous. It was my first time renting a car, and Braden made it simple and easy to understand. Didn't make me feel like a total noob, which I very much appreciate. We rolled in right at closing time to return the vehicle (sorry about that) and they didn't turn us away or make me feel any more guilty about it, which was very nice of them. Would definitely rent from them again.

Oct 14, 2018
Pleasant staff who try hard to accommodate. Love that they will pick you up at home and give you a return ride if required.

Jul 5, 2018
After this review I was contacted by the Stratford location. All I wanted was better communication skills and they sent above and beyond my expectations. I use this service quite a bit. Unfortunately we had a loss in the family and I had booked a car online yesterday to pick up this morning at 9 am for the funeral. I was extremely disappointed to get a call at 9 am on the dot saying that they couldn't get me a car at the time I need it for, that it will probably be a pick up truck (which I am not comfortable driving) and that maybe they'd have it by noon. I explained this is for a funeral and that I need the car. Didn't really feel like the guy on the phone was very sympathetic to my situation and didn't really care that I'm paying for a car at nine am but not getting it until twelve, and didn't ask me my comfort level on a truck when I specifically ordered a car. It would be one thing if the website said they had no inventory and I had to have the truck but the website didn't state that. This seems to be a constant thing with this location that they are never on time with orders and don't handle guest services very well. This is the second time my vehicle isn't ready on time. If I'm spending money to have a car at a specific time and state its for a funeral service I need the car at the time I book it at.

Oct 22, 2018
Try to have clean vehicles. For the money they should be spotless.

May 10, 2018
Excellent Enterprise location. Highly recommend the location for all your rental needs. Incredibly professional and courteous. Dead-on time for pick-ups. Nothing else to say other than excellence all around.

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm
Fri:8 am - 5 pm
Sat:9 am - 12 pm Today