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Enterprise Rent-A-Car

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4.2 Google Review

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97 Great Northern Rd, Sault Ste. Marie, Ontario, P6B 4Y9, Canada

(705) 254-3227 www.enterprise.ca/en/car-rental/locations/canada/on/sault-ste-marie-c342.html?mcid=yext:245709

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Refresh Reviews 4.2

debbie gravelle

Nov 22, 2018

I just finished listening to a gentleman discuss his horrific experience he had with Enterprise on Great Northern Rd in Sault Ste. Marie. He had a confirmation pick up date and Enterprise had nothing for this gentleman. He was basically sent out in the frigid -17 temps to fend for himself. I seriously hope you are going to compensate this gentleman to the fullest. Customers Beware

Canadian Bacon Fried

Dec 17, 2018

Made a reservation via the app, had a confirmation number for the car....fly into SSM for business, NO car!?? In fact would not have a car until the middle of the week. Called and though the staff were polite they blamed it on the online reservations...well that is a horrible excuse and does nothing for your customers who reply on Enterprise to have a car for them. I am not only told this by the staff at Enterprise, but other co workers and customers who use Enterprise when heading to SSM. That they do not have enough cars to cover their reservations?? It’s very busy in SSM you can view the historical patterns..have the product to meet your customers needs

Patrick Secord

May 24, 2018

So I booked a luxury full size at this location months in advanced. But when I called ahead to ensure the car was there ready for me a day before I was upset to find out that the website should never had given me they option as it was not available. I had booked so far in advanced that I was pretty disappointed to learn of this. However, Tom and the staff were very accommodating, I got a very nice SUV as a sub for the car, and they went the extra mile for me when I made an error in choosing my pickup location. All in all I left fairly happy with the experience and the extra seating in the SUV came in handy more then once. They'll have my buisness again, Thanks -Patrick S.

Shelly V

Jul 28, 2018

Jared LeFeuvre assisted me with a car rental for 3 weeks. He gave clear expectations, was very helpful and extremely friendly. I was very happy with my experience with the customer service and with Enterprise in Sault Ste. Marie. Both the Great Northern Road location and the Airport location. Thank you for making my car rental experience an easy one!

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