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Budget Car & Truck Rental

Budget Car & Truck Rental

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2.0 Google Review
Ottawa, Ontario, K1R 7X7, Canada
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Jul 5, 2018
I booked an intermediate car which should have capacity of 5 people and 2 luggage, but they gave me a small WW Golf with tiny trunk, I only could put one luggage in it, I asked for another available car with a trunk for two luggage but they said it's only one and tried to persuade me to upgrade by paying extra money. Luckily we only have two adults and one kid so we could put another luggage on the back seat. I usually could get a much bigger car even to book a compact car from other places and car condition much better than this one. Not happy with their service.

Aug 27, 2013
Service was okay. Front counter guy seemed nice. Everything was fine until I got my CC statement and noticed and extra $65 charge on my bill. I called to inquire and after they looked up my account and put me on hold for a while I was finally told that only the manager could help me. He wasn't in. I've been trying to get a hold of them ever since with no luck. They just don't seem to be picking up their phone. Long story short, couldn't get a hold of a manager and the clerk insisted they couldn't help me. After calling the customer service line my I kind American call centre woman helped me out promptly. It turns out that the problem was that I had called in and asked if I would be able to pick up my car about an hour early. Over the phone they said that was fine. Turns out that by "yea, not a problem come in an hour early" what they meant was that they were going to charge me $65 for the extra hour. On the face of things everything seemed fine with this location, until I realized that due to what I can only assume is employee incompetence and poor management I was ill informed, over charged, and left without any help or solution. If you have any alternative, go somewhere else!!

Jul 23, 2015
I've rented several times with the team at this location. Friendly and helpful service. Sometimes not as prompt but it does tend to get busy at the location. Will continue to book with Budget/Avis and recommend to fellow drivers.

Aug 10, 2018
Evil rental company

INDUSTRY BLOGS

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey


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Opening Hours

Mon:7 am - 6 pm
Tue:7 am - 6 pm
Wed:7 am - 6 pm
Thu:7 am - 6 pm Today
Fri:7 am - 6 pm

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