Get to the top of the directory by claiming your business!

ACE Rent A Car

Claim Business

1.7 Google Review

Direction Bookmark

4217 Genesee St, Buffalo, New York, 14225, United States

(866) 551-8267 www.acerentacar.com/googleplacesppc.aspx?url=/landing/New-York/Buffalo/Buffalo-Niagara-Intl-Airport.aspx

Update Business Info | Add Verified Info

Read our review guideline

Write a Review

Loading…

Be the first to write a review.

Google Reviews

Refresh Reviews 1.7

Hope James

Nov 26, 2018

We rented a car from Ace so my fiancé had a car to get from the airport to to his fathers funeral and back again. The rental itself was awesome however were still waiting on getting our deposit back and every time we call it just goes straight to voicemail. We’ve called multiple numbers and left voicemails we’ve emailed the company without no response. We will definitely never get a rental from there again.

Dr. Muad Bh

Oct 16, 2018

The worst car rental in North America!! Forced to downgrade from mid size to economy with the same rate. Car in pretty bad shape and horrible on gas and very high mileage. Not to mention how rude the guy over the counter was! It seems that ACE intentionally trains their employees to be rude to customers. And yes, don’t rely on their shuttle! Take an Uber. No one will ever pick up the phone!! This place is so pathetic.

Mike Laver

Jul 5, 2018

I booked a mini van for my client at least 45 days before travel and held with a credit card. They just arrive and called me....NO VAN!! I have had good luck with ACE in other cities..but not at the Buffalo Airport. The agent on the phone was beyond rude and offered no help for me or my client. Do not use ACE in Buffalo.

Schelly Fern

Dec 3, 2018

This place is hard to find and on line they had cars available but finally get there and they have nothing available and i waited 10 minutes for the employee to come to the desk

Joseph D'Alessandro

Jan 10, 2018

I rarely, if ever, leave negative reviews. However, it should be known that this is quite possibly the worst car rental company. It took nearly 45 minutes for the airport shuttle to arrive despite multiple phone calls... and the fact that they are only 1 mile away, if that. Had I known, I would have walked. Instead, I requested an Uber that I had to cancel last minute (charged me $5 for the cancellation) because their van finally arrived. Upon arrival to their office (located in the Quality Inn), the gentleman at the front was adamant he sent a van. At no point did he choose to acknowledge the fact that I wasn't in his office until 45+ minutes after speaking with him on the phone. (Interestingly, there was another poor soul waiting with me who validated that neither of us saw a van at any point in time.) On top of everything else, this bloke put me in a car that not only smelled terrible, was riddled with dings and dents, but the check engine light was on. I had to switch cars to a less terrible car (still with dings and dents). Worst experience of all time, no joke. The only reason I give Ace two stars is because there was one younger guy who was really pleasant and understood what customer service means, even though he works for quite possibly the worst company of all time. Just pay the extra $$$ and avoid this place like the plague!!!

INDUSTRY BLOGS

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly, grain....

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

When to choose custom website development over a template website solution

#custom web development template web development

Your website is the first look into your business. It is a digital window into your brand and your services. As such deciding on which website solution is best for you a custom...

iOPW

Costa Rica Real Estate Investment Opportunities

Costa Rica has rapidly become one of the most attractive international real estate markets for investors looking to diversify beyond their home country. For buyers from Canada...

Kindred Consulting C.R.

How to Invest in Costa Rica Real Estate

Investing in Costa Rica real estate is a structured process, but success depends on following the right steps and working with experienced professionals.

Kindred Consulting C.R.

Own this business?

Claim Your Business

• Update your photo and information

• Get notified when reviews are posted

• Respond and manage your reviews

• Select badges and keywords

Opening Hours

Mon:8 am - 8 pm

Tue:8 am - 8 pm

Wed:8 am - 8 pm

Thu:8 am - 8 pm

Fri:8 am - 8 pm

Sat:8 am - 4 pm Today