Get to the top of the directory by claiming your business!
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 1.7


Nov 26, 2018
We rented a car from Ace so my fiancé had a car to get from the airport to to his fathers funeral and back again. The rental itself was awesome however were still waiting on getting our deposit back and every time we call it just goes straight to voicemail. We’ve called multiple numbers and left voicemails we’ve emailed the company without no response. We will definitely never get a rental from there again.

Oct 16, 2018
The worst car rental in North America!! Forced to downgrade from mid size to economy with the same rate. Car in pretty bad shape and horrible on gas and very high mileage. Not to mention how rude the guy over the counter was! It seems that ACE intentionally trains their employees to be rude to customers. And yes, don’t rely on their shuttle! Take an Uber. No one will ever pick up the phone!! This place is so pathetic.

Jul 5, 2018
I booked a mini van for my client at least 45 days before travel and held with a credit card. They just arrive and called me....NO VAN!! I have had good luck with ACE in other cities..but not at the Buffalo Airport. The agent on the phone was beyond rude and offered no help for me or my client. Do not use ACE in Buffalo.

Dec 3, 2018
This place is hard to find and on line they had cars available but finally get there and they have nothing available and i waited 10 minutes for the employee to come to the desk

Jan 10, 2018
I rarely, if ever, leave negative reviews. However, it should be known that this is quite possibly the worst car rental company. It took nearly 45 minutes for the airport shuttle to arrive despite multiple phone calls... and the fact that they are only 1 mile away, if that. Had I known, I would have walked. Instead, I requested an Uber that I had to cancel last minute (charged me $5 for the cancellation) because their van finally arrived. Upon arrival to their office (located in the Quality Inn), the gentleman at the front was adamant he sent a van. At no point did he choose to acknowledge the fact that I wasn't in his office until 45+ minutes after speaking with him on the phone. (Interestingly, there was another poor soul waiting with me who validated that neither of us saw a van at any point in time.) On top of everything else, this bloke put me in a car that not only smelled terrible, was riddled with dings and dents, but the check engine light was on. I had to switch cars to a less terrible car (still with dings and dents). Worst experience of all time, no joke. The only reason I give Ace two stars is because there was one younger guy who was really pleasant and understood what customer service means, even though he works for quite possibly the worst company of all time. Just pay the extra $$$ and avoid this place like the plague!!!

INDUSTRY BLOGS

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history - the...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

Costa Rica Residency Through Real Estate Investment

For many investors, purchasing real estate in Costa Rica is only the first step toward a larger goal—establishing residency and eventually relocating full-time. While real estate...

Kindred Consulting C.R.

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

How to Invest in Costa Rica Real Estate

Investing in Costa Rica real estate is a structured process, but success depends on following the right steps and working with experienced professionals.

Kindred Consulting C.R.

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:8 am - 8 pm
Tue:8 am - 8 pm
Wed:8 am - 8 pm
Thu:8 am - 8 pm Today
Fri:8 am - 8 pm
Sat:8 am - 4 pm