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Avis Car Rental

Avis Car Rental

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2.8 Google Review
Thunder Bay, Ontario, P7B 5G5, Canada
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Google Reviews

Refresh Reviews 2.8


Jul 23, 2018
Worst Avis Experience That I've Had I've been a loyal Avis customer for years and had a terrible experience this weekend that was not only disgusting but jeopardized the safety of my 18 month old. After leaving the airport, I found food remnants on my steering wheel and eaten pistachio nuts in my drivers door. Only being in town for 38 hours for a wedding I did not have time to go back to swap cars. I also rented a car seat from Avis for my daughter and upon removing the seat I saw in big letters "Do Not Use as Child Restraint After Dec 2015"!!!! Not only did AVIS put my daughters life at potential risk, but in Ontario it is also Illegal and I could have been fined $1,000 and 2 demerit points if I was inspected, pulled over, or in an accident. While I know it does lie on me to double-check these things I arrived late after hours of delays, picked up the car in the rain and as most customers would have I TRUSTED Avis to provide me with a clean and safe car for my family. I hope this is not only a PSA for Parents to not trust Car Seat rentals, but also for Avis to drastically improve this locations service to meet the companies typical standards.

Sep 23, 2018
Its fine. Standard rental car place.

Jun 19, 2018
Worst experience at Avis. I was forgotten and waited longer than needed. The Toyota had a big chip in the windshield so I got a Kia Forte which I wouldn't consider a full size. They also left an elderly woman waiting 2 hours like me because she had issues with her car.

Feb 4, 2018
This is the worst avis location i have ever rented from. I am a presidents club member and have rented from avis locations throughout the world very often. This location gives zero recognition to presidents club members and their benefits. I was given a Kia Rio in a snowstorm. Drove a total of 23KM's. Upon returning the car I told their agent that the car was showing 7/8 full but i only drove 23kms so the car was certainly not full to begin with. He said, no problem i will talk with my manager and ensure you don't get billed for the gas. Sure enough, they tacked on a $25 fuel charge. Will rent elsewhere next time i am in YQT.

Jun 29, 2018
Great service, friendly staff

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Opening Hours

Mon:8:30 am - 2 am
Tue:8:30 am - 2 am
Wed:8:30 am - 2 am
Thu:8:30 am - 2 am
Fri:8:30 am - 2 am Today
Sat:8:30 am - 2 am