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U-Haul Neighborhood Dealer

U-Haul Neighborhood Dealer

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3.9 Google Review
1237 Kingsway, Sudbury, Ontario, P3B 2E9, Canada
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Jan 5, 2018
John the owner went above and beyond to serve me. He removed the trailer for my wife and attached my electrical cable to the hitch to ensure it wouldn't drag. She was ecstatic. When the next trailer I reserved wasn't returned on time and nothing else was available, John worked hard to get the renter to return it and kept me posted on its status. As promised he called just before closing the night before my rental to say the trailer was available. I will trust all of my rentals to John. Reliable, professional and gets the job done.

May 24, 2018
John is the single and only reason I used U-Haul after some bad experiences. I recently relocated from Sudbury to BC and needed a truck and trailer for my car. John gave me his word that he’d locate and hold the newest truck and best condition car carrier he could find. He came through on this and I had no issues getting to my destination. Just when I thought this seemingly perfect experience couldn’t get any better, John offered to come in on his day off and while the shop was closed (Sunday) and help me hook up the trailer and show me around the safety features of the unit before I left the city. Huge thank you to John and all the help he’s given me. He also changed out my front window and was over $100 cheaper than speedy! Thank you John and best of luck in the future!

Jul 14, 2018
Okay Service. Not great, but also not horrible service. Not very thorough when giving instructions to people who haven't driven U-hauls before. Disorganized. Very rushed, definitely felt like he had to much to do and that we were wasting his time by asking questions. HE IS A NICE MAN, I just think maybe he bit off more then he can chew business wise; Or maybe I caught him on a bad day.

Jan 23, 2018
Must have been having a bad day by the looks of these comments. Lost our booking the first time. Good thing I called back. Other than that was rude with a "hurry up i dont have all day" attitude. No problem, I won't bother you again. I will go to the Minnow Lake location.

Oct 24, 2017
Excellent customer service and truck we picked up was ready to go...no waiting around

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