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Hertz Rent a Car

Hertz Rent a Car

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3.1 Google Review
23701 Kean St, Dearborn, Michigan, 48124, United States
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Aug 18, 2018
I don't know if this location is the problem or Hertz itself, but they hold my 400.00 in my card, at the end of the rental period , we decide to paid with another payment method, but they never release the CC , so after this rental nobody can help us to release that money, so the CC was 400.00 off, please advise in case you decide do the same and check your CC balance in case you require made a trip and have money available. Be side the car blue Hyundai stink cigarette and complete dirty (semi wash).

Dec 10, 2018
Go see chris he is the best to deal with

Nov 28, 2018
Poor customer service. Need better staff.

Jun 29, 2018
I rented a car from this location the middle of this month. I was visiting Michigan from out of state and needed a car for a couple days. There were no cars available...at any car rental companies. They allowed you to apply for a rental online, and then when it was time to get it, they had none available. I received a call the morning that I needed a car from Jamar, Manager at this Hertz, and was told they were expecting to get some cars transferred from OH in a couple hours and he would call me to let me know if they got them in, He did call back and also, picked me up because I didn't have a ride there and he said if it was within a 15 mile radius, he could pick me up...and he did and was very prompt. He was very courteous and I was very pleased with the service and the car. It was very strange that no rentals were available from any car rental places......none! Not even at the airport. So I am thankful that I was able to get a car from this Hertz.

Sep 1, 2018
Dishonest, deplorable, (shady character), lacking concern regarding reliability in preparation of vehicle for rental. Told my partner other as usual return with full tank of gas, however, the tank was at 1/3. Inconsistency to several people on phone as we also experienced.

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Opening Hours

Mon:7 am - 6 pm
Tue:7:30 am - 6 pm
Wed:7:30 am - 6 pm
Thu:7:30 am - 6 pm Today
Fri:7:30 am - 6 pm
Sat:9 am - 1 pm

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