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Refresh Reviews 3.5


Jul 14, 2018
Car was fine. Service was fine. When I received the receipt, £20 had been added on. I contacted customer service three times using the email address on their website to ask why the charges had increased. No response. I then wrote a letter to their UK HQ - no response. They have charged me extra and offered no explanation.

Aug 12, 2018
Have used AVIS before and their sister Budget. Always good service (probably 4*) but this branch at victoria don’t tell you about the congestion charge. Ok, I should of know. Probably should have looked into the paperwork more closely too as AVIS will charge you an admin fee of £30 to do the honers of debiting your card for the £80 Tfl charge. I’m sure there is a better way for the consumer for this to be handled but for now. They don’t tell you or remind you, there is no poster on the wall. You just have to know to pay the charge yourself. Car was fine, friendly returns guy

Mar 13, 2018
Good location and range. Keep an eye on the opening hours... They keep to them (key drop outside of hours though)

Jun 10, 2018
Very decent place to rent from.

Mar 5, 2018
Loved the service and what we got offered definitely going to rent with more often.

INDUSTRY BLOGS

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey


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Opening Hours

Mon:8 am - 6 pm
Tue:8 am - 6 pm
Wed:8 am - 6 pm
Thu:8 am - 6 pm Open Today
Fri:8 am - 7 pm
Sat:8 am - 4 pm

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