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easyCar

easyCar

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3.0 Google Review
109-111 Farringdon Rd #Prince Consort House, England, EC1R 3BW, United Kingdom
0800 655 6181 www.easycar.com
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Oct 18, 2018
The administration online was intuitive and seamless. If the actual car collection service is as good, I'll be very satisfied. Unfortunately, we were not satisfied with the car. Again EasyCar had allocated us a Citroen C3 and we could not negotiate an upgrade. We will not use Easy Car again.

Sep 20, 2018
Terrible experience. Initial booking did not make it clear that the collection was not actually at airport. Had to pay for additional driver even though one was paid for at the time of booking. Collection point was dark and vehicle was wet so couldn't check condition properly. Charged £150 Euros for scratches to 2 plastic wheel hubs that we did not damage

Aug 14, 2018
It was a mixed feeling experience. At first, I got upset because they had sold me an insurance that was theirs on, which was not very clear when I purchased. I believe it was from the rental company (budget in this instance), which I just found out when I was getting the car. Then, positively, the car was great. In the end, budget charged me by a damaged trim and I needed to first pay and then claim reimbursement with easycar which was upsetting as, although the price was lower by a bit, I wouldn't need to go through this hassle if I had the insurance from budget. But, in the end, quite quickly (5 days) they deposited the money in my account. So, as I said, mixed feelings experience.

Oct 26, 2018
Sadly, we booked through easyCar, and had a very bad experience with Goldcar at Malaga Airport - particularly over "additional" insurance. Complaining to easyCar, they did nothing (other than a template email) to appease us. Will never touch either of them again. Suggest you don't either ! I suspect easyCar are fully aware of the scam practises of Goldcar (see similar reviews) but willingly deal with the outfit and, knowingly take your money with little care of the service you receive.

Nov 6, 2018
I have used EasyCar over the past 10 years. No problems until the most recent car rental. The local car hire company (Firefly) added £245.23 onto my credit card without my autorisation after I had left Spain. I contacted easycar and they washed their hands of trying to help. This will be the last time I use easycar hire (scamcar hire)....

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