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Hertz

Hertz

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3.8 Google Review
2507 Eglinton Ave E, Toronto, Ontario, M1K 2R1, Canada
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Google Reviews

Refresh Reviews 3.8


Nov 27, 2018
Shocked! There were so many issues with this location but I will just speak about one. A friend of mine and I had gone in to rent a car and was told that there were no cars available. We had noticed an suv type vehicle in the lot. Hours later, we came back and noticed the very same vehicle in the lot. I called and enquired about a vehicle and was told that there were no cars available but there was an suv if I wanted it. Told the man at the desk that I would call him back. Seconds later, my friend called and asked if there were any vehicles, the man at the desk asked for my friends number and told my friend that they would get a call back. Still no call. Why lie about whether you have an available car or not!?!?

Nov 14, 2018
AVOID THIS LOCATION AT ALL COSTS. The majority of reviews here are fake. The staff at this location cannot be trusted. As we were picking up the car, we were warned by two other people dropping off their cars that the staff would try to add extra charges and fees. We took photos of the car before and after to be careful not to get charged with fake claims of damage. But lo and behold when the final charge cleared, there was a late fee added because the agent had deliberately changed our original Travelocity booking from 11:30pm to 11:30am. This was not noticed at the signing of the contract and allowed them to charge us for an additional late fee even though we dropped off the car 2 hours before our original reserved drop-off time. The agent verbally confirmed everything for the 2 day rental so there is no way it was not intentional. I even wrote that we took photos on the return envelope otherwise I am sure they would have found other ways in which to add additional charges.

Oct 25, 2018
Amazing service and prices !! Been going there for years always take care of me

Apr 6, 2018
We've booked cars here multiple time now and we consistently enjoy great service at better prices compared to other places nearby. The staff were helpful and provided what they can for us. We will continue to rent cars from them for as long as we need one. Hands down the best price on car rentals without feeling like the car and service has been compromised to save on costs. It's as good as others can get. Being so close to walk to a subway station is a big plus, too.

Sep 19, 2018
Fair prices and when you rent a car, you are in and out in 5 minutes. Good company.

INDUSTRY BLOGS

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Opening Hours

Mon:8 am - 6 pm
Tue:8 am - 6 pm
Wed:8 am - 6 pm
Thu:8 am - 8 pm
Fri:8 am - 8 pm
Sat:8 am - 4:30 pm

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