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Avis Car Rental

Avis Car Rental

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2.7 Google Review
1474 Victoria Park Ave, Toronto, Ontario, M4A 2M1, Canada
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Refresh Reviews 2.7


Jul 26, 2018
Had an amazing experience renting a car at this location. The service was awesome and they really go above and beyond to help their clients! I had paid for a Volkswagen Golf but they had run out so they offered me Dodge Challenger for the same price! I had the best road trip ever!

Feb 4, 2019
Dishonest and unprofessional let me begin with my personal experience renting cars weekly and from this location at Victoria Park and O'connor. most rental companies have different type of vehicles; compact/ economy/ suv..etc i rented a economy, which would be any four door car with a trunk. when i arrived there they gave me a chevrolet spark, which is a company car since it doesnt have a rear trunk. the guy working there told me that weather you rent economy or compact you pay the same price. which does not make sense, anyone who is renting a compact car, means they will be paying for economy price. doesnt matter if its a $4-10 dollar difference its still robbery. i called the next day asking if i can get another car because i needed a trunk for my stuff and enough space for my passengers. long story short i was able to switch without paying a higher price. now i fully understand that when you bring the car back you have to bring it back with the same amount of fuel. from the time i drove from my house to the rental company the car used about 1.3 litres of gas MAX, i didnt fill it up because right before i dropped it off the gas tank was still full. they ended up charging me $22!!! to fill the tank. let me make this clear, it'll take 40 buck to fill the tank of this car and they are charging me $22 for .......? i felt like they were being extremely dishonest and tried to rob my right in front my face about what they charge. he even said well the price includes the time it takes to put it into the system. i answered it took you 1min28 sec, how much labor is that?? anyway, anyone looking to rent from here, please make sure you ask the right questions, and find out what your total cost will before you leave + taxes cause they slip that in after you return the car. weather you rent from instore or from a second party website make sure these people dont walk over you with their BS.

Mar 31, 2019
Very easy process with friendly people.

Sep 1, 2018
Don't expect to be able to talk to a customer representative that can find your order, nor be able to call the service center you rent from. After dropping off car during off hours, needed to call the Avis center because we threw away paperwork that needed to be returned. While the IVR system correctly identified me and even asked if I was calling about the rental I just dropped off, the overseas customer service rep was not able to find the rental order. They tried searching using my name, phone number and credit card number, nothing. I asked to call the Avis center that I rented from directly and they advised me to call the same number without responding to any of the questions. After frustratingly waiting through the repeated ivr questions, it eventually said good-bye and hung up. Attempted this several times. Cannot recommend this company knowing you will never be able to contact anyone about your order over the phone.

Oct 10, 2018
Sign says be back in 15 min. Waiting for more than 30 min but no sign of anyone returning. If we were 30 min late in returning the car there would definitely be an overcharge. Ridiculously unprofessional service!

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Opening Hours

Mon:7 am - 8 pm
Tue:8 am - 6 pm
Wed:8 am - 6 pm
Thu:7 am - 8 pm Open Today
Fri:7 am - 8 pm
Sat:7 am - 4 pm

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