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Avis Car Rental

Avis Car Rental

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2.9 Google Review
#Brookfield Place, Toronto, Ontario, M5J 2S1, Canada
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Refresh Reviews 2.9


Jun 25, 2019
Thanks to Samuel, Great Customer service, friendly and patient. He is very knowledgeable with great customer service. He help to get a perfect size CRV that I am looking for with a great patient and answer all my concern for the insurance. This is the right person if you want to rent a car form Avis.

Jun 21, 2019
Called the day before and made sure what the procedure was for the transport shuttle from ytz to rental location. They simply just said, "call us when you arrive, and we'll send a shuttle". 9am I arrived, call them every 5 mins until 10:45am. No one picked up, I called the Avis 1800 number and they had no clue, they couldn't even reach the rental location by phone, still shuttle no where to be seen. I finally took a bus and got there, waited another 30 mins at the rental booth with 3 customers in front of me. I explained my situation, they just said, "oh, we are too busy". Stay away from this place as you can see my experience is in line with the negative reviews here. They simply can't get their act together. Save yourself the agony and go somewhere else.

Mar 27, 2019
Seriously bad practices. Make sure you take photos/video of the vehicle and ensure everything is noted on the vehicle inspection sheet. They don't complete vehicle inspections, and try to charge you for damage they do to vehicles after you return them. I know this sounds like a cop-out on my part, but I promise I didn't damage their vehicle and they are trying to say I did. I won't be bullied into paying for their own damage. Bad company. Avoid at all costs. Enterprise-Rent-a-Car is just around the corner.

Mar 25, 2019
I have been renting vehicles from this location about 2 times a month for the last few years. The cars are always clean, newer models, and the customer service is quick and friendly. Best rental place in downtown Toronto for sure - I have tried them all at one point or another.

May 15, 2019
Decent place. Very hard to find at first. It's in the parking garage of the BCE place building.

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Opening Hours

Mon:7 am - 7 pm
Tue:7 am - 7 pm
Wed:7 am - 7 pm
Thu:7 am - 7 pm Today
Fri:7 am - 7 pm
Sat:8 am - 4 pm

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