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Enterprise Rent-A-Car

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4.0 Google Review

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3250 Dufferin St #Unit 4C, Toronto, Ontario, M6A 2T3, Canada

(416) 782-0296 www.enterprise.ca/en/car-rental/locations/canada/on/north-york-yorkdale-c231.html?mcid=yext:245709

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Sultan Jum

May 9, 2019

Rented a car from them a couple of times. The staff is always helpful and nice. The cars are always clean and new. Loved the WV Jetta 19

Sharon Moseson

Nov 29, 2018

We only rent from Enterprise because of their outstanding customer service and excellent vehicles. We had not dealt with this location before and they did not disappoint. Great value for the price and a lot of peace of mind as well. November 2015- we were back in Toronto and rented a car from this location again. Customer service remains tops here. As always, great value for the price with a terrific car. November 2016- Haven't posted a review since last year but we have rented from this location a couple of times this year and just did so again this week. The car was just what I asked for, value terrific and the customer service remains outstanding. We continue to be loyal Enterprise customers! May 2018- We're back....haven't posted a review in awhile apparently, but we rent from this location at least twice a year.As always the car was exactly what we asked for, was in very fine condition, the price was reasonable and the customer service as good as ever- which is excellent. We always rent from Enterprise and will continue to do so. November 2018- Back in Toronto and another rental for a week. Customer service continues to be outstanding here. We only rent from Enterprise when we travel and this location always comes through for us. Friendly, efficient service continues.

Arun M

May 4, 2019

Rented cars from this location a number of times and have always enjoyed great service.

Andrew Kwame Awere

Jan 23, 2019

Update 1: Rating changed to 4 stars Office of regional Manager got in touch, manager of location reached out as well- he handled the situation professionally and advised the objectives and experience the location and company work toward --- My go to car rental location for over 3 years. Usually consistent service with exception of the last few visits. Returned a rental and asked for a drop off Associate advised he would have to check with the other gentleman who was in charge. On doing so, I was advised pickups/ drop offs not possible as it's the weekend etc. And called an Uber. Another client picking up a car, asked if he could drive back HIS OWN car, and then get enterprise to pick him up from his location as he didn't think his car was safe on their lot over night. Same associate in charge, agrees to do this and proceeds to mention that it is a specific circumstance. Rates / service are usually competitive and acceptable. Service unfortunately was not.

Leslie De Rego

Nov 9, 2018

I rented from this location for years and was always impressed and happy. But recently, there seems to be a change in management that is very poor and rude. I dealt with a gentleman named James (might be manager?) and had problems throughout my rental. I had to wait 1.5 hours for them to pick me up, despite calling days ahead to confirm my reservation and pick-up. Then on the day of, he tried to give me a smaller car than I had booked. I took the smaller car anyways that had tons of milage on it and poor brakes because he did not seem accommodating at all. Why waste time negotiating/explaining to someone who clearly does not care about the customer's preferences and needs? Then when I returned the car, the same gentleman tried to charge me extra for gas and for returning it "late" even though it was not. When I corrected him, he gave me bad attitude and a tough time. Taking my business elsewhere and I recommend everyone else to do the same. If not, read your bill carefully. Do not be afraid to dispute any wrongful charges!

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Opening Hours

Mon:7:30 am - 8 pm

Tue:7:30 am - 8 pm

Wed:7:30 am - 8 pm

Thu:7:30 am - 8 pm Open Today

Fri:7:30 am - 8 pm

Sat:9 am - 2 pm