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Avis Car Rental

Avis Car Rental

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2.2 Google Review
450 2nd Ave N #e2, Sudbury, Ontario, P3B 4A4, Canada
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Aug 30, 2018
This was a massive hassle. I was given incorrect information and had to put in serious effort to avoid being overcharged. As I already had coverage for damage I might do to a rental vehicle, I only needed third-party liability coverage. The employee insisted that I needed to purchase additional optional coverage for third-party liability. He was really pushing for me to purchase all the optional coverages, but he couldn't actually explain to me what I was in the optional packages (lol!). So he called his manager and confirmed one package I needed for third party liability.... Later, I read more information on Avis.ca and realized I had been given incorrect information. I called back this rental spot and the employee said he would look into it and call me back. Two days later, I called again because I never heard back. Turns out, the employee had looked into it and confirmed that he gave me the wrong information, but had no explanation for why he failed to call me back and let me know. After a bit of a dispute, I managed to get the original charges removed because they were purchased under false pretenses. People make mistakes and I understand that. But when the mistake is discovered, if you try to hide it from the customer in order to overcharge them for a service they never wanted, that is poor customer service.

Jul 25, 2017
THE WORST CUSTOMER SERVICE!!! They were so unbelievably rude to my cousin. At one point, my cousin walked away as we had finished signing all the necessary paperwork and such, and the lady working there called after and in a very rude tone said "well do you want your keys?". I went in and told them I did not appreciate how rude they were to us, as we were loyal, paying customers and their attitude was completely disrespectful, and was told that I couldn't just "walk in there" and disrupt their workplace and was basically shouted at to leave. I am pretty sure as a paying customer I have every right to express if I felt disrespected. We have been using AVIS for years but now will never again.

Jun 13, 2018
very reliable

Jan 9, 2018
Hidden fees. I was overcharged... terrible service

Sep 13, 2014
Make sure you reserve your rental online. DO NOT reserve it in the store, they will overcharge you. All rental packages should be offered in store, not only the most expensive ones. Significantly more expensive than Enterprise.

INDUSTRY BLOGS

The Grain Game: How Grains Shape the Soul of Whiskey

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Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly, grain....

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Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

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The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

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The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

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The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

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Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

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Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

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Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

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Opening Hours

Mon:7:30 am - 6:30 pm
Tue:7:30 am - 6:30 pm
Wed:7:30 am - 6:30 pm
Thu:7:30 am - 6:30 pm Today
Fri:7:30 am - 6:30 pm
Sat:8 am - 2 pm

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