Get to the top of the directory by claiming your business!
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 2.8


Sep 20, 2018
Rented a truck from them and noticed a dent on it while putting gas in... 8 minutes after renting it. Called in and notified the manager of the damage, sent an email with pictures an hour later. Was told everything was fine. When I returned the truck a few days later, they told me I was responsible for the cost of repair. After arguing for an hour, they offered to split the repair cost 50/50 with me. All in all, took me nearly two hours of arguing before they accepted it wasn’t my fault. Apparently pictures time stamped 8 minutes after I signed the rental agreement wasn’t good enough. Wouldn’t rent from discount again.

Oct 19, 2018
The absolute worst customer service ever! Called days in advance to ensure my vehicle was ready with every thing I requested and agreed upon (i.e. unlimited kms, GPS, TV screen) All of which they said they had. Upon arrival, they didn't have the vehicle I requested, charging me for kms. The agent was acting lile he was doing me a favor by correcting the mistakes and to top it off another agent was reprimanding another agent in front of customers! It was despicable. Every time I rent from this location, i'm disappointed. It's funny how convenience ( location wise) turns into inconvenience. The head office needs to focus on developing a proper customer service platform.

Apr 21, 2018
What a nightmare! Reservation made many days in advance. I called 2 hours prior to my arrival as I started my drive to this location and I was assured that my cargo van was available. When I was 30 minutes away I received a call stating that my van was never actually there and the only similar vehicle available was 20 minutes behind me. They did offer me a 20’ truck that would not fit at either of my destinations. In the end, after much delay they found the correct vehicle that added 60 minutes of driving to my day and offered me no compensation for my inconvenience. Never again Discount!

Jun 8, 2018
Reserved a 16' truck a week in advance, received multiple confirmation e-mails, arrived the day of and was told there was no truck. The customer service rep explained that she had known there was no truck for us for 3 hours, didn't call us, and said there was nothing she could do about it. She refused to take any responsibility or problem solve the situation. After 30+ minutes of going in circles with her and her only suggestion being that we drive another hour out of our way, we finally talked to her manager on the phone and he suggested we take the 20' truck they had had on their lot the whole time. When we went to return the truck at a different location later, this branch had lost our paperwork and we were waiting for 30+ minutes before the other branch apologized on their behalf and said they would get this branch to call us to confirm closing the contract. This branch never called.

Sep 5, 2018
Had a great experience with clean and neat well maintained vehicle loved it

INDUSTRY BLOGS

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore. Ready...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:7:30 am - 5:30 pm
Tue:7:30 am - 5:30 pm
Wed:7:30 am - 5:30 pm
Thu:7:30 am - 5:30 pm Open Today
Fri:7:30 am - 5:30 pm
Sat:8 am - 11:30 am

Car Rental Near Me

Enterprise Rent-A-Car

Enterprise Rent-A-Car

1800 Sheppard Ave E, Toronto
Avis Car Rental

Avis Car Rental

1345 Lawrence Ave E, Toronto
Enterprise Rent-A-Car

Enterprise Rent-A-Car

1900 Victoria Park Ave, Toronto
Trusty Car Rental

Trusty Car Rental

1810 Pharmacy Ave, Toronto
Enterprise

Enterprise

1681 Eglinton Ave E, Toronto