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Hertz Location D'Auto

Hertz Location D'Auto

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3.2 Google Review
105 Rue Jean-Proulx, Gatineau, Québec, J8Y 4A6, Canada
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Refresh Reviews 3.2


Sep 7, 2018
Prompt, good service. Left belongings in the rental and was informed and within hours it was in my possession. Thank you.

Jul 25, 2018
The employee was extremely rude and tried to rip us off. He did not accept my reservation and didn't rent me the car, even though I fulfilled the rental & legal conditions in Québec. My slightly older partner had to rent it instead and when he set up a new reservation, he knocked off 3.5 hours on the last day of rental, shifting our trip plans practically to the middle of the night. The car was fine but it had an almost flat tire that we consequently had to pump ourselves. When the employee told me to check for pre-existing damages, he did accept none of the damages I circled in and ridiculed me for looking precisely. Very unpleasant experience! Please double-check before renting at this place.

Mar 2, 2018
I made reservations via Amex (since I get a gold membership with Hertz) for a pick up truck. When I arrived first thing in the morning for my reservations, they told me they didn't have the truck. I could wait an hour for it or go get it myself out of province. By far, my worse experience with Hertz. I since used Alamo through Costco and receive seamless service.

Dec 24, 2017
Car was ok. But he charged me for one hour late even though I was on time.

Jun 17, 2016
Reserved a truck. Confirmation was quick and pickup smooth. The final invoice was $90 more than the reservation quote. Emails to their billing and service departments were never answered. Stay away from this place. Even proof in writing is not sufficient to get a honest treatment.

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Opening Hours

Mon:7 am - 5:30 pm
Tue:7:30 am - 5:30 pm
Wed:7:30 am - 5:30 pm
Thu:7:30 am - 5:30 pm Open Today
Fri:7:30 am - 5:30 pm
Sat:8 am - 4 pm

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