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Enterprise Rent-A-Car

Enterprise Rent-A-Car

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4.0 Google Review
1720-B S Otsego Ave, Gaylord, Michigan, 49735, United States
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Dec 18, 2018
Very unhelpful, last time we use enterprise. Would like to add if 0 stars were available that would be my rating after they attwmpted to charge over $700 for a 1 day rental

Jan 20, 2018
First time ever renting a car so I was a novice. I dealt with Joe (who was filling in the Gaylord location, he normally works in Petoskey). He made the entire process easy for me. Everything went smoothly and he was able to get my rental 1 day sooner than anticipated. Thank you Joe so much for what you did. Excellent customer service!

Feb 21, 2018
Had reservations to get a rental on 2 different occasions. BOTH times I went to pick up the car they DID NOT have a car for me! Horrible process. You call enterprise and think you are making reservation at the local office in gaylord. You are actually talking to someone from corporate office. They assure you everything is all set and give you date to pick up car. Arrive at enterprise in Gaylord and they have no car there for you! Unreal. Happened twice to me within a few years. I'll never even attempt to rent a car from enterprise again.

Oct 31, 2018
Never has cars but will let you reserve them

Apr 7, 2018
Great group of folks to work with, I use to work here hard to find a place that can treat anybody better! I would highly recommend them for a rental vehicle anytime!

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm Open Today
Fri:8 am - 5 pm