Get to the top of the directory by claiming your business!
Hertz

Hertz

Claim Business
3.6 Google Review
18288 US-11, Watertown, New York, 13601, United States
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 3.6


Nov 29, 2018
Never will do business through them again worst customer service j have ever experienced in my life. Next time my car is in the shop I'll walk before I rent another car from here. They just took out over 300 out of my bank account with no warning. I paid for the rental car back in September and have not had it since then.

Dec 19, 2018
I went in today to check if there were any cars available. From the moment I went in, I was not greeted, I was just rudely asked if I was there to rent a car. They told me they had no cars available because of the holidays, and they refused to help any further with looking for cars in other Herts locations. They told us they were having a few cars turned in that day, and they could call us back later, and they mentioned specifically one that was being tuned in at 12:30. It just seemed like they wanted us out, and they didn’t want to work with us. We called an Uber and as we were waiting, the 12:30 car was turned in. We asked about it and they told us No and we don’t really know why, but 5 minutes later a lady comes in and asks if they had any cars available, and stated that she didn’t care what car it was, she just needed wheels to get around on. They immediately gave her the 12:30 car that was just returned. We left very upset and we felt very discriminated against, either for being young (we are both 21+) , or speaking Spanish. Their customer service is awful and they should defiantly do something about those rude employees.

Dec 19, 2018
Charged me for everything not my insurance company and incompetent staff. 😬

Oct 17, 2018
Lady said I smoked in vehicle which I’m not a smoker said there were ashes when there wasn’t and took a cleaning fee of $147 for smoking in the vehicle I’ll never use them again

Jan 24, 2018
NEVER EVER give this place your bank number. EVER! They will charge you and say "it was auto generated". Here's my story. I was in a small car incident. The woman's insurance paid for everything, EVEN THE RENTAL. Or so I thought. I got home from dropping my car off at the shop, and what do you know - there was a $95 charge to my bank. I called and was told it was a security deposit and insurance, both of which were NOT discussed to me when I got the rental, and neither of the charges were authorized. That was in mid-December 2017. Today, Jan 24, 2018, there is a $155 charge to my bank. When I called in, I was told that it was "auto-generated" and the manager didn't know why. She guessed it was because my account was still pending. Huh? Exactly. So now I have to dispute this transaction with my bank, call the insurance company for "reimbursement" because Hertz is a company that likes to steal money. I'm also going to get a new bank card because knowing how shady this company is, I'll probably get charged again next month.

INDUSTRY BLOGS

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early 1930s...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

Costa Rica Real Estate Investment Opportunities

Costa Rica has rapidly become one of the most attractive international real estate markets for investors looking to diversify beyond their home country. For buyers from Canada...

Kindred Consulting C.R.


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:7:30 am - 6 pm
Tue:7:30 am - 6 pm
Wed:7:30 am - 6 pm Open Today
Thu:7:30 am - 6 pm
Fri:7:30 am - 6 pm
Sat:9 am - 1 pm