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Enterprise Rent-A-Car

Enterprise Rent-A-Car

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3.7 Google Review
315 Rue Saint Henri, Drummondville, Québec, J2C 2H4, Canada
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Google Reviews

Refresh Reviews 3.7


Jul 20, 2018
If I could give 0 stars I would. I made a reservation in February for a minivan for one week at the end of July. One week before the date the local manager calls to ask if they can substitute for an SUV, I declined since we absolutely required a minivan, I already own an SUV. She responded ok. Now, 24hrs before pickup she again calls stating that she was not able to find an available minivan. I reminded her that the reservation was made almost 6 months ago. She again offered medium sized SUV (pathfinder and explorer) I reminded her a requested a van. She apologized but had no minivan available. Since this is a very busy time (60% of the population of the province start vacation at the same time) rates everywhere were much higher. We even called customer support and were told it was unacceptable but there was nothing could be done. Will never rent from them again. We ended having to find an alternative at another rental company.

Apr 1, 2018
Not impressed with this enterprise at all. Cars are often dirty on the inside, some clearly have been smoked in. Almost always the gas tanks are empty, and we’ve noticed several charges on our credit card from this location with no receipt or record on their end, or corporates. Once we went to pickup a car and they were completely closed with no sign.

Oct 13, 2017
The car was filthy and had scratches all over it and it had less than a 1/4 tank. This is after the first car I had actually shut down while I was driving down the highway. I was not impressed with the service at all.

Nov 3, 2017
Excellent

Sep 5, 2018
Très bon service. Mardi matin le 4 septembre, je suis arrivé à 7h30 et 20 minutes plus tard je partais avec une voiture. Service très courtois et rapide.

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Opening Hours

Mon:7:30 am - 5:30 pm
Tue:7:30 am - 5:30 pm Today
Wed:7:30 am - 5:30 pm
Thu:7:30 am - 5:30 pm
Fri:7:30 am - 5:30 pm