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Budget

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2.9 Google Review

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4232 Boul Bourque, Sherbrooke, Québec, J1N 1W7, Canada

(819) 566-5656 www.budget.ca

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Philippe Bellefeuille

Jul 25, 2018

Only reason I rented a car at budget is because I was a little late and they had no cars left at enterprise other than a pickup. Both charge the same cost for the same car, but with enterprise, you get unlimited km whereas budget charges $0.12 per km after 350km. Of course, they don't tell you that when you call. You learn about it when you get there, at which point I was too much in a hurry to find another car. Given that I had to go to Quebec city, I think renting the pickup at enterprise would have ended up being cheaper. I have no idea how they stay opened with those rates, but never going there again.

James Elliot

Aug 24, 2017

Very poor customer service. They have made it clear that making a few extra dollars on a rental is more important than keeping there customers happy. I will not be returning to this location, and may well decide to stay away from budget altogether.

G feng

Feb 12, 2018

A little dispointed. I should have read the comments here. It was ok to pick up the car. After returning the car (early in the morning and I was the only client), the employee told me that he can not drive me home (5min from the store) because it was only him who was working, he has to close the store if he drive me home. It does not metter, I called my wife to pick me up. But I was told that I can not wait in the store because he need to close it. Then I wait outside more than 10mins, luckly the weather was not so bad, only -6 degree. Before arriving of my wife, I saw there were 2 employees working there. What a Poor sense of client service!

Patrick McLean

Dec 27, 2017

Very friendly, good cars at reasonable prices.

Linda Hill

Apr 17, 2017

Very disappointed, booked the car rental on line and went to pick it up. The address on the web site was not a car rental place, but a store. Finally found the rental place, but it was closed, called the number on the door and got a message giving another number. Called it twice and they told me they were a car detailing place so I gave up...never did get the car rented.... good thing it was not an emergency. Won't try them again would give less than one star if that was possible

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