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Avis Car Rental

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3.2 Google Review

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6220 Boulevard Décarie, Montréal, Québec, H3X 2J9, Canada

(514) 482-4040 www.avis.com/en/locations/ca/pq/montreal/qd3

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Refresh Reviews 3.2

Claire Fripp

Dec 8, 2018

Very friendly. Very efficient. C

Aalap Patel

Oct 15, 2018

I was supposed to deliver car at decarie location @4PM, but I was going to be late for not more than 5 minutes, I called at decarie location and the guy very rudely said location closes @4 sharp and if I come at 4:01 as well I have to pay 60$ extra moreover, when wanted to extend conversation with sorry and asking for giving flexibility he hung up, then I called customer care and they told me to drop car @ downtown location, when I called downtown location they said I have flexibility of 30 mins without any extra payment. I dropped of @ downtown then with no extra cost. Where I had very respectful and helpful conversation with both downtown and customer care representative, on the other hand, the decarie guy was very rude and disrespectful. Close your location @4 sharp but atleast give me next best option which will not make me lose money for being late for few minutes instead he talk disrespectfully and rudely, hanging up on customer just pushed me over the edge. Decarie is near to my place and my bank has discount for me @ AVIS as well, but I am never going back to AVIS for this behaviour.

Jessica Clarke

Jul 19, 2018

I booked a car over the phone July 10th at 5:00in the afternoon, for the weekend of the 21st with my Hilton team member rate. Over the phone i asked if the customer service rep needed my credit card, she said no, not over the phone, told me it was confirmed and told me the total for the 3 days. I called today to confirm the pick up time and there was no reservation under my name, at any location and, absolutely zero cars left. I received no help whatsoever from the aloof customer service rep and basically was told too bad even though this was their oversight. I have used Avis many times in the past but I’ll never use this rental company again. Beware! Make sure you receive ALL required information when booking over the phone. Don’t recommend.

Timothy Li

Jan 26, 2018

Manager insulted me immediately after I greeted him on the phone. I was calling to inform him I was going to be late, which is no reason for any employee (let alone manager) to be rude and adopt an unprofessional attitude. Manager made me and my party feel unwelcome. I would way rather pay a premium and receive quality services from a competitor than do business with Avis at that location again.

Scott Ross

Aug 21, 2018

Trash service, harvests your personal data and spams you with surveys even after you explicitly opted-out of their spam during checkout.

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Opening Hours

Mon:7 am - 6 pm

Tue:7 am - 6 pm Open Today

Wed:7 am - 6 pm

Thu:7 am - 7 pm

Fri:7 am - 7 pm

Sat:7 am - 4 pm