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Budget Car & Truck Rental

Budget Car & Truck Rental

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3.1 Google Review
Passengers Only, Québec, Québec, G2G 0L4, Canada
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Aug 6, 2018
I always use Budget. I like the service you get with fast break and I have never had problems with the car or pick up process. Just easy and efficient.

Jul 8, 2018
The worst car rental experience I have ever had : First the manager charged me an extra 80 dollars for an insurance that was already included in the price paid. Then she told me she couldn’t give the car I had booked two months ago. She wanted to give me instead a car with a tiny trunk (half the size of the trunk of the original car I had booked) that couldn’t hold my luggage. The only option that I was left with was to pay an extra 300 dollars for an upgrade for a 7 passengers minivan (we were only four!) which was by the way old and dirty. Of course she did all of that with absolutely no sense of customer service : tons of bad faith (according to the manager all the SUV cars have the same trunk size) and threats to call security because she didn’t like to see a customer complaining while others were watching. Shame on you !

Oct 2, 2017
We received outstanding service. The vehicle was clean, new and provided no problems at all. Access to the facility was painless -- a short walk from the terminal.

Aug 5, 2018
Very very slow. One person for check in and check out. Waited on 30 minute line just to drop off car. Like other reviewers many hidden fees.

Aug 22, 2016
DO NOT USE BUDGET. If I could give them zero stars I would. So misleading. Extra charges. Purchased a rental through Expedia. Total was $280 for 5 days and included insurance. We ended up getting charged an extra $408.77 for insurance charges!!!! Charges that were not displayed accurately on our receipt. Good luck getting anyone from Budget to explain the charges. Contacted Expedia and they were able to give us a detailed breakdown from Budget. Extra charges were as follows. "loss damage waiver--150.00 personal coverage--39.95 roadside service--49.95 loss damage waiver zero deductible in CA--54.95 taxes by the states--26.15 concession fee--65.39 taxes and fees--22.38 total of 408.77" Budget is a total scam.

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Opening Hours

Mon:7 am - 12 am
Tue:7 am - 12 am Today
Wed:7 am - 12 am
Thu:7 am - 12 am
Fri:7 am - 12 am
Sat:8 am - 10 pm