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Discount Car and Truck Rental

Discount Car and Truck Rental

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3.6 Google Review
4447 Rue Papineau, Montréal, Québec, H2H 1T7, Canada
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Google Reviews

Refresh Reviews 3.6


Dec 10, 2018
Most of the cars are filthy , maintenance due and very low quality cars with almost no option in it. Lack of management is 100%. Customer service is 0 , rude agents at the counter. Had a similar problem last year and i reported it to the head office. Manager called me and didn’t even offer any compensation for it. I still gave another try and there was no improvement at all. STAY AWAY from this location. Better service at Avis or Enterprise few blocks away. They say that they have high standard. They don’t have any standard period. STAY AWAY PEOPLE.

Nov 6, 2018
Correct prices. Insurance is still a bit expensive. The pick-up was pretty fluid (15min) and the drop-off was very quick. I recommend to people who want a car close to the Plateau.

Dec 16, 2018
Where is 0 star? They would not rent me a car because I have a European driving license which is not in French or English. I never ever seen this, I rented cars all over the world with my license and had absolutely no problems. It was a total shock. How would a turist be able to rent a car here? Fethermore when I booked the car online I received absolutely no information about this policy. Terrible costumer service, I will never go back.

Jul 5, 2018
Everything was good. I don't know if the service has been improved after some of the negative reviews I've seen here (I was actually a bit worried because of them), but for me the service was great. It took a little bit to get the car, but no more than 30 minutes, and it was before a long weekend. Yannis (I apologize if I misspell his name) was friendly, helpful and kind. Everything went smoothly and I got my deposit back in 2 days after I returned the car. Also the guy that helped me out checking the car when I got it and returned it was super nice.

Aug 11, 2018
We made a reservation for a luxury SUV and when we showed up to pick it, we were told they didn’t have it. They even asked us to “go have a coffee while you wait and bring back your coffee receipt so we can reimburse you.” Lol I can afford a coffee, what I want is the car I reserved and paid for. 2 hours later we got the car except it wasn’t a car in the same price range. This one was less expensive. You would think they would reimburse the price difference due to the lower value of the car, but no, not at Discount. The manager was not there, we were told to email the head offices of Discount to file a complain. Never renting from there again, Avis just up the road on Papineau has much better service.

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Opening Hours

Mon:7:30 am - 6 pm
Tue:7:30 am - 6 pm
Wed:7:30 am - 6 pm
Thu:7:30 am - 6 pm
Fri:7:30 am - 7 pm
Sat:8 am - 4 pm

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