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Avis Car Rental

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3.4 Google Review

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7600 Earhart Rd, Oakland, California, 94621, United States

(510) 577-6360 www.avis.com/en/locations/us/ca/oakland/oak

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Refresh Reviews 3.4

sailor poet

Jul 19, 2018

I waited an hour altogether to drop off my car after hours. I got there before closing and no one from the local desk to corporate was answering their phone. All this AFTER I made an online reservation over 10 days ago to drop it off at this time. They had the entrance blocked off and the security guard took a whopping 45 minutes to let me in and the drop off instructions given were different than the ones posted. I am active duty. I cannot afford an extra hour here and there. THAT'S WHY I MADE THE RESERVATION!

Roland Walker

Aug 19, 2018

Cars have always been in good condition and have always been clean. I am AVIS preferred and I have never had a problem with Avis in the more than ten years I have used them. Oakland Airport pick up/drop off was easy as could be.

Harry Ghuman

Sep 13, 2018

I rent from the OAK Avis often. They always meet my expectations. The cars are clean and well maintained and the employees are friendly. For better experience you should sign up for their Avis Preferred program

Sebastian Morales

Jul 26, 2018

DO NOT RENT FROM THIS COMPANY. I made a reservation for a full size SUV for my wedding day in order to drive my groomsmen and myself to the venue and then my wife and I to the Airport the next day and drop off the car. On the special i went to pick up the car, since I signed up for the AVIS Preferred, the vehicle was inspected for me and was ready as soon as I arrived so I only needed to pick up the keys. As soon as I entered the vehicle I was hit with the smell of smoke! No big deal, the vehicle was inspected for me and I could deal with the smell for 1 day, so I believed that it was already known by the company of the vehicle's status. Everything went smoothly and even selected the service to be dropped off at the airport by an Avis driver so that I did not have to take a taxi/uber and be late for my flight. Other than the smell of the vehicle I was very happy with the service. fast forward 2 months later, I receive a random charge of $300 on my credit card from AVIS!!! After many phone calls I finally receive an email with the followup stating that the car SMELLED LIKE WEED AND THAT I AM BEING HELD LIABLE FOR THE VEHICLES CONDITION. Again, the vehicle was INSPECTED FOR ME and I trusted the company to be honest with their "SMOKE FREE CARS" and not take advantage of their customers! There are 2 reasons why the car smelling like weed would be 100%NOT my fault. #1 i have NEVER smoked the substance in my life and would never allow anyone to smoke it in the same car as me! and #2 I AM ACTIVE DUTY MILITARY! I CAN NOT BE ANYWHERE NEAR THAT SUBSTANCE AND I AM FREQUENTLY DRUG TESTED! this is the first and LAST time i rent from this company. and I advise you to stay away as far as possible because they will find every opportunity to take advantage of you!

Chris Leturno

Nov 13, 2018

Always friendly and fast when I need to stop in and chat otherwise the keys are in the car ready to go.

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