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Thrifty Car Rental

Thrifty Car Rental

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3.5 Google Review
4174 Cypress Rd, Saint Ann, Missouri, 63074, United States
(314) 423-3737
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Refresh Reviews 3.5


Aug 25, 2018
It went smooth...I was able to pick the car up an hour earlier with no charge, however when I returned it I was charged a late fee, but it was credited back to me! I have used them in the past with no issues and will continue. They were very nice at the St. Louis location.

Dec 12, 2018
Kevin the manager was rude and abrupt when speaking w us. They dont honor online reservations as they are a franchised privately owned facility. When we called back to dispute charges on the credit card thry states they couldnt help w that, to call back and speak to Lydia who is never available. Really horrinle service. Would not recommend AT ALL!

Sep 27, 2018
I payed 313 for 3 days for Kia Soul. The fees per day cost more then the car rental. I will be calling my lawyer. The contact i signed said I was charged 365 and will get my 200 deposit back. And now they are only give 93 dollars out of 200. I will never go there again. Think twice before you do.

Oct 14, 2018
I called, Sunday 10/14/18. There is only one little bad attitude black girl working because the other girl walked out on the job. She answered the phone, wouldn’t give me her name, I proceeded to ask her questions about why certain IDs/DL wouldn’t be accepted (different states have different DL). She started off by saying first of all......... TERRIBLE customer service, who says that to a customer? Then I asked her not to address me with first of all and she hung up on me. I called back to get the manager info and she told me if I called back she would call st. Ann police then hung up again. These disrespectful hoodlums, do not need or want their job. She definitely needs to be fired. I’m appalled!! Thrifty needs to properly train their employees on different types of DLs.

Aug 1, 2018
Great people work there, made it simple and fast. Friendly and courtsey, five stars for sure. Would of liked 2 key's not 1, that policy stinks, not the workers fault. Hold on to the keys ..

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Opening Hours

Mon:5 am - 11 pm
Tue:5 am - 11 pm
Wed:5 am - 11 pm
Thu:5 am - 11 pm
Fri:5 am - 11 pm
Sat:6 am - 9 pm