Made a reservation for a compact car to be picked up from the Saskatoon airport; was told the price for the car would be $27 for 24h, $35 after taxes, plus $20 for insurance, accepted this price. When we got there to pick it up, suddenly the price was $85, supposedly because of an "airport tax" that had never been mentioned before. A tax that apparently costs more than the car rental itself?! Absurdly deceptive. The guy at the counter also tried to convince us to pay for gas beforehand instead of bringing the car back with a full tank, because supposedly we'd pay cheaper for gas that way. True, the price they were charging per litre was cheaper than at a gas station, but we would not be needing a full tank and you can only pre-pay a full tank. He tried to convince us (two women) that we absolutely would spend a full tank for a 500km trip, and actually argued with us when we told him we'd taken that exact same trip before and spent $47 worth of gas instead of the $83 we'd have to pay for a full tank, was condescending when we affirmed we would not need a full tank and kept insisting we'd need more gas than that. Overall disappointing customer service and very deceptive prices.
