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Enterprise Rent-A-Car

Enterprise Rent-A-Car

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4.2 Google Review
8601 Panair St, Houston, Texas, 77061, United States
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Google Reviews

Refresh Reviews 4.2


Dec 18, 2018
I use enterprise because it's reliable and convenient even if not always the cheapest choice. I love picking up cars at the Houston Hobby Airport site. The staff is excellent always friendly and professional. And I use the enterprise app which is ridiculously convenient. However, I have one major complaint. The amount of money that enterprise requires as a deposit is too high. Asking for the amount of the rental plus a percentage is one thing but asking for the amount of the rental plus a $200 - $300 advance plus that percentage of costs is ridiculous. It's the middle of December (and Christmas shopping). My car breaks down unexpectedly, and over $700 is reserved on my credit card for the length of the rental when the original cost is less than $250. So after I thought about it, I realize that I had to pay for tow trucks, pay to get the car fixed, and come up with $700 dollars to hang in limbo for a week. Even after I've rented an enterprise car several times (4-5) in the past 6 month and returned the cars mostly on time and with no issues and enterprise has never had a problem with receiving payment from me. I feel like there is no reward for loyalty so I will explore other options in the future.

Dec 12, 2018
Excellent customer service still exists! I briefly stopped at the main terminal to confirm my reservation. Soon after the shuttle whisked us off to the vehicles. Upon exiting the shuttle, Stephanie was waiting with my name on her tablet. She greeted me, offered me a cool bottle of water and straight outside to my vehicle. Just like that I was ready to go. Thank you Stephanie and thank you Enterprise for a perfect experience!

Nov 22, 2018
We had a really good experience here. The employees were really friendly. They took good care of us. The pick up and return process was very quick. Both shuttle drivers we had were so so nice (especially Laura!). Thank you, Enterprise!

Nov 23, 2018
Customer service was almost a little too helpful. They patiently assisted me to find a car I could drive, and then went through all the paperwork efficiently, but it seemed they were offering me alot of upgrades with additional costs. The man helping me was not pushy, so I figured he was just doing his job. All of the staff were very friendly and attentive. When we returned the car, we got there before they opened at 5:30 am because we had a very early flight. The gentleman who opened the gate kindly let us in a few minutes before their official open time, which we greatly appreciated.

Dec 1, 2018
Been renting from this place for a month and was going to continue for 2 years, but each time I come they lower grade the vehicle and always have to ask for receipt. You may get a not bad vehicle only if u build up points and of course you can not build points cause the email not working with them!! Definitely not recommend this place for people who do business!!!

INDUSTRY BLOGS

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures, and epochs,...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey


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Opening Hours

Mon:5:30 am - 12 am
Tue:5:30 am - 12 am
Wed:5:30 am - 12 am
Thu:5:30 am - 12 am
Fri:5:30 am - 12 am Today
Sat:5:30 am - 12 am

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