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Pest Scene Investigations

Name: Pest Scene Investigations
Address: 1095 McKenzie Ave, Victoria, BC, V8P 2L5, CA
Telephone: (250) 727-1948
Price range: $$$

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4.9 Google Review

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1095 McKenzie Ave, Victoria, British Columbia, V8P 2L5, Canada

(250) 727-1948 pestsceneinvestigations.com

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Refresh Reviews 4.9

Ian Robertson

Jul 9, 2019

Would absolutely recommend PSI to anyone who has pest control needs. We had Karl take care of rats that had made quite a nest under the front porch of the home we bought. A few traps (and some peanut butter) later, we are now rat-free. We then found a wasp nest on the property and that was taken care of the next day! Awesome service and a great team.

Hillman Shea

Jun 15, 2019

We had Gary Tucker coming over to my parents house a week ago and he was clearing up the swaps for us! We gave PSI a call on Thursday and they already sent Gary over the following day. He was quick and very professional. A very nice dude! Highly recommend him!

Erika Marie-Paule

Jun 18, 2019

Thank you so much to Karl for treating our home and taking the time to provide expert advice in answering all of our families' questions. Our neighbours had even recognized them for treating their workplace. You are in good hands calling PSI!

Glenda Perry

Jun 21, 2019

The best company for Pest Control and Investigation! I called the company (person who answers the phone is also professional and calming) in the morning and made arrangements for assistance to be here in the late afternoon (now that's service!). Mike showed up right on time. After a brief conversation of my concerns (ants) he did a thorough investigation of my dwelling. Detailed all recommendations, answered all questions, in a professional and very friendly manner. Highly recommend.

Judith Bellis

Jul 11, 2019

I was very disappointed with the attitude of the PSI technician. I had only a small wasp nest that I wanted removed . He felt it was a " dead" nest to start but I persisted and finally he inspected it more closely and decided it was active. He gave 2 different prices for removal- it felt like these were spontaneous costs and off the cuff. I had further asked him some advice about another area where I thought there may be nests. He wasn't keen at all the investigate . Basically, this fellow was unfriendly and not helpful. Finally, when finished he was rude, bullying and plain mean expecting payment right away. He asked for my credit card info and I refused to give it and I said I would call the office to pay. He argued, was arrogant and then to top it off called first thing this am asking again for payment. I said I'd send a cheque and he said he would come and get it. I have never had an experience like this. I deal with handymen, 2 gardeners, window washers etc and they all leave their invoice and I pay it. Basically, this technician is a bully and the attitude is certainly not customer friendly. I would say that the office administrator was very pleasant and helpful. the irritating Techie was Jim. Ask for someone else.

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Mon:8 am - 6 pm

Tue:8 am - 6 pm

Wed:8 am - 6 pm

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Fri:8 am - 6 pm

Sat:9 am - 5 pm