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Solutions Pest Control Ltd

Solutions Pest Control Ltd

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4.8 Google Review
1500 Marine Dr ##31, North Vancouver, British Columbia, V7P 1T7, Canada
(604) 986-8881 www.pestsolutions.ca
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Google Reviews

Refresh Reviews 4.8


Jun 14, 2019
I went to Apex's website late Wed. night and completed the online form. I was pleasantly surprised to receive a phone call from Liz 1st thing Thu morning. Liz was lovely, so personable, warm, friendly and professional. She offered to squeeze in a technician that very day, unfortunately the timing didn't work for me. But Liz said she knew how disruptive wasps are and wanted to schedule something for me ASAP! She got me a Friday morning slot today, and the technician, Matt, arrived and completed the job within the time frame. Liz had told me Matt was great and he was! He was patient, explained things without rushing, and answered my questions, While he was doing so and telling me the options, we noticed another wasp hive, but this one was hidden--we only knew it was one because we saw wasps flying in an out of a gap between my shingles and top of my deck. So Matt ended up dealing with both wasp nests. He also did a walk around my property to see if he could find other visible and hidden wasp nests. We talked again, of course, after he completed the job and he told me to stay away from the nests for min. 24hrs and up to 36 hours, depending on how angry the remaining wasps are! I was very happy with the response time, all the points of contact with Apex from Liz at the office to Matt our technician. Thank you for your prompt and thorough service, and we will see you again if we get into a jam with wasps again! Have a lovely weekend. Warmly, Christina & Michael

May 10, 2019
Initially, I had called two other companies on the Saturday of a long weekend and had booked with one of them but they didn’t explain much and said they could send a technician only at 7:30 am on a Tuesday which was very inconvenient as I would need to call in late for work. I then called Solutions pest control and they were able to work around my availability better. From the get-go, the customer service was exceptional. After talking with Amanda, who was was very understanding and explained the process of getting rid of the pests, I cancelled my appointment with the first company. Amanda quickly set up an appointment for the first day after a long weekend. I was relieved that treatment would begin quickly. The technicians were punctual and knowledgeable. Cornell was terrific and did a thorough job of the first treatment and it was very effective. Rob was fantastic for the follow-up. He was very thorough, taking time to explain what he found and he showed me where some dead bugs were found. He also went above and beyond and helped me put a mattress cover on. It would have been difficult as I’m petite and the mattress is heavy. It totally gave me a peace of mind and I had the best sleep in three weeks! Cornell, Amanda and Rob - you’re all amazing! Thank you so much! Your customer service is exceptional and I would recommend you without reservations!

Jul 1, 2019
I would recommend this company for anyone requiring pest control investigations / solutions. The technician; Dominic was very knowledgeable, friendly, and well prepared. He had provided an initial inspection and a follow up inspection. The result was that no nest / rodent activity was found, but the professionalism / responsiveness will definitely bring me back to this company for any future pest control investigations / solutions.

Apr 25, 2019
This is the best pest control company I have ever dealt with. They have vast knowledge about "critters", solid investigative techniques, and proven interventions. They are approachable, flexible, and easy to deal with. I live in a heavily wooded area, with lots of creatures. They have resolved some very challenging issues with pests that I have not been able to address on my own, resulting in me and my tenants being able to once again live without stress, fear, and disgust at seeing unwelcome guests in our home. I am extremely grateful!

Jun 13, 2019
These guys are super awesome. Front desk very thorough and knowledgeable, friendly - and the technician - same! Thank you guys for always providing great service!

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