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Absolute Pest Control

Absolute Pest Control

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4.2 Google Review
12 Wade Rd, Latham, New York, 12110, United States
(518) 382-5577 www.absolutepest.com
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Google Reviews

Refresh Reviews 4.2


Dec 3, 2018
Customer for 18 years. Sue the technician is the nicest most knowledgeable person and I know she does a great job. APC is lucky to have her as an employee. She is the reason I have stayed a customer. Unfortunately Rick the owner has not seemed to care about customer dissatisfaction with scheduling. Over the past year it has gone downhill. Appts that Sue has made w the office in front of me have suddenly disappeared or been changed by office staff. I’m waiting around for appts that never come. I have asked for Rick to call me and I have complained about being a loyal repeat customer but he seems to take that for granted and not call back to see what the problem is or how he can fix it. Not sure what to make of this company at this point because it was never run this way in the past.

May 24, 2018
We are very pleased with the service that we received from Absolute Pest Control. It started when we made the call and Scott was very knowledgeable and courteous. Barbara was also very helpful when I was asking questions. Josh was our technician. He was terrific. He was also very knowledgeable about the product he was working with and he took the time to explain things to us. Josh made us feel comfortable that we had made the call to Absolute. Their prices were reasonable.

Jul 2, 2018
So disappointed. I called to schedule an appointment on a Saturday and expected service on Monday afternoon. Agreed to a verbal one year agreement on the phone, which involved making quaterly payments at a specific price. I was even given a breakdown. Spent hours getting the house ready only to find out that there was an error in communication (on their part) and they would not be able to accommodate quarterly payments and would need 60% up front. Very different than what I agreed to. I'm sorry doesn't cut it. Terrible customer service.

Apr 5, 2018
Been with this company for 17 years. First called them with a carpenter ant emergency. Very professional from technicians to office staff. Rest assured that they will get the job done for you.

Apr 19, 2018
Joey D (staff) arrived on time and was very thorough, friendly and knowledgeable. I could not have asked for a better experience!!

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm
Fri:8 am - 5 pm
Sat:8 am - 12 pm Today

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