Truly Nolen Halifax

We signed up for Truly Nolan, Four Seasons program last year. We are SO pleased at the results we had!! No house flies on or in our home, no Asian beetles like everyone seems to have, no spider droppings on our siding, no hornets nest under our pool deck, no mice in the fall and most off all NO carpenter ants in our garage (we were infested!!!) Beyond happy with their fantastic service !! We signed up for it again this year. Money well spent!! We highly recommend them to everyone!! 😊

Excellent service! Staff are professional, organized and very knowledgeable. Thanks Truly Nolen.

We live in suburban Halifax and two weeks ago, we realized carpenter ants had invaded a bedroom ceiling of our exposed wood and beam house. As proud owners of two honeybee hives that were located near our house our first approach was to deploy an all-natural solution of borax and sugar, to no avail. We then carefully sprayed the outside perimeter and into the walls where they had established pathways to the bedroom with Home Defense slowly and carefully on a day without wind to mitigate drift that would (without question) harm our honeybees. That too failed; it was time for professional assistance. I contacted a well-known, top-of-mind national company and after 5 days of promises they were coming we were tired from not sleeping, mentally drained, and felt totally defeated. I called Truly Nolen on Tuesday morning and from the moment I spoke with David, I felt hopeful that we could regain control our home. Mark arrived that afternoon, completed the assessment and within an hour of his departure we had confirmation that our service would be completed on Thursday at noon. Chris arrived on time, was well briefed on our situation and after he completed the job we discussed what to watch for and over the next 30 days. We are so thankful for their outstanding customer service that I offered to create and post this review. They are excellent listeners, professional in approach, instilled confidence, very efficient and time conscious. They were as concerned about the welfare of our honeybees as we are which I found very comforting for we care deeply about nature and work hard to keep our property healthy and pesticide free. If we ever have another invasion of any kind, I will immediately bring in Truly Nolen’s professionals for they have tools, skills, and expertise to deal quickly and effectively with the issue. I am so thankful to David, Mark, and Chris for when you deal with a company with consistency in words and deeds it’s not a coincidence, its part of their DNA, and theirs is one that when you need help, you want at your door to deal with the crisis.

I had a bad experience with a Truly Nolan employee who used pressure tactics to coherce me to pay an assessment fee that was actually waived by the inspector. Upon posting this review, the owner contacted me and reassured me that they are changing their business practices and reimbursing me. He has since sent me a personal cheque for the fee I paid and sincerely apologized for what happened. I appreciate how the owner handled the situation and addressed my concerns.

I hired Truly Nolan after I captured a mouse in my lazy Susan. I figured where there is one, there's probably more. There was one more mouse which was taken care of by poison laid by Chris in the attic. He did follow up and said I probably didn't need his service anymore. I especially respect that in this kind of business!