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Arrelle Extermination

Arrelle Extermination

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3.0 Google Review
1758 Rue Galt, Montréal, Québec, H4E 1J2, Canada
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May 11, 2019
unfortunately, another bad review for Arrelle. Inspector Sylvain came to look at an area where what looked like saw dust was falling through a gap in the basement ceiling. Sylvain was honest, very helpful with his explanations, and had a clear plan of action. He asked me to wipe clean relevant area, and call him as soon as i noticed any more dust accumulation (and, possibly, pests themselves). The inspection was $80 with tax and tip. For three weeks I left messages with the administrator Annie every two days, but never heard back from anybody. Every time I spoke to Annie she tried to upsell a 'treatment' since, she said, she could see in my file that an inspection was done recently and that a treatment was the next step. She did this without knowing, apparently, that the inspector recommended *against* proceeding with any treatment until we could diagnose the issue. Finally, after several emails i received a phone call from the owner, Monsieur Arrelle, who was equally persistent about upselling a treatment without having spoken to the inspector who came to my house. He in fact was trying to sell his treatment to me without knowing what the issue was (I suspect that ants, mice, and racoons are not all treated the same way?). I insisted that they communicate and get back to me. When the owner called me back, he finally understood the situation, and offered to send an inspector to follow up and diagnose the issue. By then I had hired another company, who inspected and diagnosed the issue within minutes: no treatment was necessary, there was no issue with ants or mice. Vibration and human traffic were the cause. The gap was sealed.

Sep 28, 2016
WORST job + customer service EVER! DO NOT WASTE YOUR MONEY AND TIME!!

Sep 6, 2018
Professionals

Dec 3, 2017
👎🏿

Jun 14, 2019
Service courtois, rapide et efficace. Le problème de fourmis a complètement été enrayé après une visite grâce à la détection du nid. Le montant facturé a été le même que celui annoncé. Merci !

INDUSTRY BLOGS

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

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Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands, we’ll...

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The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

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Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

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The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

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The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

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Single Malt vs. Blended Whiskey: A Comprehensive Guide

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Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

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Bourbon: The Quintessential American Whisky with a Unique Twist

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

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The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

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A Spirited History: The Role of Whisky During American Prohibition

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Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 3 pm

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