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La-Z-Boy Furniture Galleries

La-Z-Boy Furniture Galleries

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4.1 Google Review
17109 109 Ave NW, Edmonton, Alberta, T5S 2H8, Canada
(780) 481-7800 www.la-z-boy.com
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Jul 5, 2019
Ordered a recliner with massage, heat..love it...custom made...they had told me a 3 month wait...recliner was delivered, set up within about 2 months..beautiful, durable fabric with arm covers and head cover...beautifully, solidly built...worth the money

Mar 26, 2019
Good store and great staff. However the place could use a little proper marketing. Google search and its on the bottom of the list as a search result something that could be changed easily.

Dec 10, 2018
Our experience at Lazy-Boy was a delight! No pressure, knowledge and friendly staff made shopping for a sofa easy. The salesperson let us have time to browse and made sure to inform us of all the options, styles, and services. It was very helpful to see the actual options on the furniture. Definitely would recommend visiting them especially if you need ideas-the store is beautifully set up! Thanks!

Feb 27, 2019
Had purchased a hide-a-bed with an air mattress from La-Z-Boy Furniture just under 5 years ago along with the Platinum Protection Plan. In early February the mattress started losing air. I contacted La-Z-Boy and spoke with Jamie on 11Feb 2019. She confirmed that the mattress was under warranty and suspected that the problem may be the value. She arranged to have a new valve sent out in the mail and upon it's arrival replaced it. Unfortunately the mattress was still leaking air and upon closer review found that a hole had developed at one of the folds when the mattress is put away. On 20Feb 2019 I spoke with Braiden from La-Z-Boy and told him about the leak as well as our concern that a replacement air mattress might develop the same issue and wondered if it could be replaced with something different than the air mattress. Braiden checked and confirmed they could swap it out for something more appropriate. I responded to the warehouse where I exchanged the air mattress with a spring mattress On 27Feb 2019 I removed the plastic cover from the spring mattress and found that the stitching along part of the seam on the one long side was not properly sewed. I again spoke with Jamie who immediately indicated that I could return it for a new one. Amazing customer service. At no point did I have to contact numerous people, repeat my story or get frustrated with the lack of understanding or effort. Not only did they listen to the problem I was experiencing but they immediately assisted me in attempting to rectify the concern. Very much appreciated.

May 1, 2019
Awesome staff Tom is awesome and knowledgeable their furniture is of great quality

INDUSTRY BLOGS

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Opening Hours

Mon:10 am - 6 pm
Tue:10 am - 6 pm Today
Wed:10 am - 6 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 6 pm

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