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Yvonne’s Furniture

Yvonne’s Furniture

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3.7 Google Review
13220 St Albert Trail NW, Edmonton, Alberta, T5L 4W1, Canada
(780) 702-2111 www.yvonnesfurniture.com
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Google Reviews

Refresh Reviews 3.7


Nov 15, 2018
This is the last place you want to shop at!! I ordered something from them, put down a deposit, then waited for almost a month before calling them to check on my order. A guy that I talked to told me that it’s taking longer than anticipated to come in which I was okay with. But then the following morning I received a call from another person who works there. His first words were “we told you it’s not here, why’re you calling?” He called me!!!! He then started yelling and being incredibly disrespectful. He kept saying “just come get your money back” which I ignored at first bur when I was finally fed up with his behaviour I told him I will. He then proceeded to tell me that “You can’t just get your money back like that”!!! I went to the store and talked to him, he seemed to have an anger management issue and like he should definitely not be working with customers whatsoever. Anyway, I got my money back almost a week later. A week full of arguments and insults!! Rude, disrespectful and beyond unprofessional. Both locations are horrible

Nov 12, 2018
Fantastic shopping experience was helped by staff who weren't pushing me they were very knowledgeable and I left very happy with the purchases that I made I highly recommend this store and will shop there again in the future

Jun 18, 2018
Great furniture at great prices! I'm always happy with the customer service and the quality of the furniture at Yvonne's. There's never any pressure to buy and you always walk away with a good product. I'll always check Yvonne's first whenever I'm looking for new furniture and would recommend this store to anyone.

Aug 11, 2018
I wouldn’t recommend this furniture store to anyone. Their service is not great at all. We had bought a sectional leather couch and a bar table with chairs and the quality was terrible. The legs of the sectional stained our carpet and the faux marble dinning table cracked as soon as we started using it. We had called and no one was ready to help. Horrible service. They say that they are local and they build the furniture locally but when it comes to delivery tags show China! Which I don’t have a problem with but don’t lie to your customers!

Oct 14, 2018
I have been here twice, both times the staff were more interested in socializing with eachother than assisting customers. After 5 minutes looking at potential purchases without receiving assistance I left on both occasions.

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Opening Hours

Mon:10 am - 8 pm
Tue:10 am - 8 pm Today
Wed:10 am - 8 pm
Thu:10 am - 8 pm
Fri:10 am - 8 pm
Sat:10 am - 6 pm

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