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Easyhome Mattress, Bed, Sofa & Refrigerator Store

Easyhome Mattress, Bed, Sofa & Refrigerator Store

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2.5 Google Review
13720 42 St NW, Edmonton, Alberta, T5Y 2Z2, Canada
(780) 408-6300 www.easyhome.ca/edmonton
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Google Reviews

Refresh Reviews 2.5


Aug 1, 2018
Worst place ever and manager doesn't care. Came in and said I would be 5 days late on my payment. Giving the courtesy. Instead was told that sorry can't due that. Everything needs to paid at end month. Was told if I could come up with the money by Thursday than they didn't need to pick up the stuff. I said than you will need to pick it up than. They showed up couple days later and picked everything up. Not once did she say I had to make another payment and was never contacted. I received a letter saying it's in collection. Seriously??? If i had know I would have never returned everything and would have ignored them till I had the money. Really disgusting how they ran their store. And what are they trying to hide by not giving you total amount owing when you go in and pay. So stay away and don't go here. It's disappointing how they. They don't even deserve a star. But had to put 1 in order to comment.

Aug 12, 2018
Zero stars this is the worst easyhome ever!! My boyfriend rented to own some things, over time he sent everything back. They came an took a TV, coffee table, an 2 end tables, left the couches saying they needed to be inspected by a exterminator. Long story short this easyhome establishment an manager is a complete scam artist. My boyfriend was the renter (who gave all his own information) we did not cosign, I did not show any type of identification for myself, absolutely nothing. one time only he had given my name to the manager as a person to make a payment for him and NOW I am 11000 in debt!!! They are charging both myself an my boyfriend 11000 for the furniture they had taken back!! This is outrageous, I cannot wrap my head around this. How is this even legal? Oh an they also harassed an threatened my boyfriend on several occasions with criminal charges.. do not fall for this they cannot press criminal charges as it is not a criminal offense they can only take you to civil court. what they were doing is harassment. I know there is many who are probably dealing with the same issue. Straight Garbage.

Feb 13, 2018
Worst place ever sent me to collections for 3400$ after no longer wanting my furniture which I paid 2400$ in payments for the whole year I had them, I consistently made my payments and anytime I was going to be late I would call in advance, they would harass me for payments days before they were due and I recently found out the so called “General Manager” was talking to a friend of mine at another location when she went to get her TV from them about how horrible I was at payments and blah blah blah. BEWARE completely unprofessional and don’t even abide by their own agreements, didn’t even get a copy of the paper work nothing yet I owe them 3400$... PATHETIC

May 1, 2018
Very poor customer service with the manager very uncapasionate stuck up and rude even promised that the mattress I was getting was a serta and ha nope it's a mattress that I could by from Costco for 1/3 the price confronted her on this and all I get is a stuck up manager who cannot manage or even have some capassion towards her clients

May 1, 2017
Ashliegh, the manager is the best person every! Very helpful. I'd refer anyone and everyone in a heartbeat. For those that can't afford a lump sum up front for furnishing a new home you just moved into, this is the way to go. Not everyone has thousands of dollars stuffed in their pockets, in this economy, saved away. If I could this location 10 stars, I would!!!

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Opening Hours

Mon:10 am - 7 pm
Tue:10 am - 7 pm
Wed:10 am - 7 pm Open Today
Thu:10 am - 7 pm
Fri:10 am - 7 pm
Sat:9 am - 6 pm

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